Changes between Version 4 and Version 5 of TicketGuidelines/NewTicketSummary
- Timestamp:
- 01/24/10 18:21:34 (15 years ago)
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TicketGuidelines/NewTicketSummary
v4 v5 3 3 === Guidelines for any ticket type: === 4 4 * Search the issue tracker to see if the ticket has already been discussed. 5 * Search the forum to see if the issue rhas been discussed there.5 * Search the forum to see if the issue has been discussed there. 6 6 * Do not create a new ticket because an old ticket was closed. Reply to the old ticket if you have additional information and the developers will make the determination if the ticket should be re-opened. 7 7