Wombat Posted October 21, 2013 Share Posted October 21, 2013 (edited) Alright, so working in IT I've come across an odd problem in a persons IE10. So the person can print through EVERY program/file/etc on his computer EXCEPT for IE10. It throws up an error and says that IE10 has crashed. I believe its due to an update that's conflicting on his system but and tried rolling his system back, updating to latest updates, uninstalling and reinstalling IE10, IE9, IE8, and every other thing in Internet Options possible. Nothing works, so as a last resort, I'm hoping the brilliant minds here can help to concieve of a possible workaround with autoit. Maybe an add-on or something that makes the right click context menu's 'PRINT' option run an autoit script or an add-on that places a button in the browser... or something... But I haven't an idea of where to begin. So any ideas? Edited October 21, 2013 by Wombat Just look at us.Everything is backwards; everything is upside down. Doctors destroy health. Lawyers destroy justice. Universities destroy knowledge. Governments destroy freedom. The major media destroy information and religions destroy spirituality. ~ Michael Ellner The internet is our one and only hope at a truly free world, do not let them take it from us... Link to comment Share on other sites More sharing options...
allSystemsGo Posted October 21, 2013 Share Posted October 21, 2013 Why not use FireFox or Chrome? Link to comment Share on other sites More sharing options...
Wombat Posted October 21, 2013 Author Share Posted October 21, 2013 Why not use FireFox or Chrome? I said the same thing to this person, but alas there is a website that apparently uses code that is only compatible with IE or something, this was his excuse anyway and he refuses to use the other browsers. Just look at us.Everything is backwards; everything is upside down. Doctors destroy health. Lawyers destroy justice. Universities destroy knowledge. Governments destroy freedom. The major media destroy information and religions destroy spirituality. ~ Michael Ellner The internet is our one and only hope at a truly free world, do not let them take it from us... Link to comment Share on other sites More sharing options...
Valuater Posted October 21, 2013 Share Posted October 21, 2013 I ran into something similar once. I downloaded PDF Creator and was able to print to the PDF file... Then print the PDF on the printer... 8) Link to comment Share on other sites More sharing options...
Wombat Posted October 21, 2013 Author Share Posted October 21, 2013 I ran into something similar once. I downloaded PDF Creator and was able to print to the PDF file... Then print the PDF on the printer... 8) There's an idea, thanks Just look at us.Everything is backwards; everything is upside down. Doctors destroy health. Lawyers destroy justice. Universities destroy knowledge. Governments destroy freedom. The major media destroy information and religions destroy spirituality. ~ Michael Ellner The internet is our one and only hope at a truly free world, do not let them take it from us... Link to comment Share on other sites More sharing options...
l3ill Posted October 21, 2013 Share Posted October 21, 2013 Hi Wombat, If I understood the issue.... I have a program at work that does not have a print function so I use this as a HOTKEY to print screenshots. Irfan View is necessary for it to work. Func _screenshotp() Run("i_view32.exe /capture=2") WinWaitActive("IrfanView") Send("^p") WinWaitActive("Print Preview") ControlClick("Print Preview", "", "[CLASS:Button; INSTANCE:21]");portrait ControlClick("Print Preview", "", "[CLASS:Button; INSTANCE:5]");custom print size ControlClick("Print Preview", "", "[CLASS:Button; INSTANCE:7]");aspect ratio GUICtrlSetState("Button7", $GUI_CHECKED) ControlSetText("Print Preview", "", "Edit1", "14") ControlSetText("Print Preview", "", "Edit2", "9.25") ControlClick("Print Preview", "", "[CLASS:Button; INSTANCE:14]");print Send("!{F4}") EndFunc ;==>_screenshotp Primitive but essential, obviously you would have to change it to work on different PC. Good Luck ! My Contributions... SnippetBrowser NewSciTE PathFinder Text File Manipulation FTP Connection Tester / INI File - Read, Write, Save & Load Example Link to comment Share on other sites More sharing options...
Wombat Posted October 21, 2013 Author Share Posted October 21, 2013 Well, it has print in the right-click context menu, but upon selecting it IE crashes and reloads. I'm looking for a workaround to print the page. I would do a screen capture and print but it wouldn't be able to grab the entire webpage, only the visible portion. Thank you though Just look at us.Everything is backwards; everything is upside down. Doctors destroy health. Lawyers destroy justice. Universities destroy knowledge. Governments destroy freedom. The major media destroy information and religions destroy spirituality. ~ Michael Ellner The internet is our one and only hope at a truly free world, do not let them take it from us... Link to comment Share on other sites More sharing options...
l3ill Posted October 21, 2013 Share Posted October 21, 2013 How about "save as" single file web archive or something and then send that to printer. Sort of the same as the PDF idea but maybe simpler. My Contributions... SnippetBrowser NewSciTE PathFinder Text File Manipulation FTP Connection Tester / INI File - Read, Write, Save & Load Example Link to comment Share on other sites More sharing options...
Wombat Posted October 21, 2013 Author Share Posted October 21, 2013 How about "save as" single file web archive or something and then send that to printer. Sort of the same as the PDF idea but maybe simpler. I think this direction may work, but I need to simplify it for him, I wonder if there's a way to use autoit to save a webpage as webpage complete with just a url. Maybe a small gui that asks if the person wants to print the page and upon clicking yes it grabs the current url in the address bar and saves the webpage in /temp, prints it, then deletes it from /temp.... time to research this method.... Just look at us.Everything is backwards; everything is upside down. Doctors destroy health. Lawyers destroy justice. Universities destroy knowledge. Governments destroy freedom. The major media destroy information and religions destroy spirituality. ~ Michael Ellner The internet is our one and only hope at a truly free world, do not let them take it from us... Link to comment Share on other sites More sharing options...
JohnOne Posted October 21, 2013 Share Posted October 21, 2013 There is a UDF in Example scripts, well full program, that cam get an image if a full webpage, even while not at that page, I cannot remember name of it though. But studying it would certainly reveal how to take full page image while at it. I think it required Aero theme, but that's all I can recall. Wombat 1 AutoIt Absolute Beginners Require a serial Pause Script Video Tutorials by Morthawt ipify Monkey's are, like, natures humans. Link to comment Share on other sites More sharing options...
JohnOne Posted October 21, 2013 Share Posted October 21, 2013 This might have been it '?do=embed' frameborder='0' data-embedContent>> ward. Wombat 1 AutoIt Absolute Beginners Require a serial Pause Script Video Tutorials by Morthawt ipify Monkey's are, like, natures humans. Link to comment Share on other sites More sharing options...
gruntydatsun Posted October 21, 2013 Share Posted October 21, 2013 Perhaps driver conflict with another device on the machine. Look in the event logs and see what's reported. Delete all the existing printer drivers from 'printui /s /t2' Try downloading the latest printer driver and reinstalling the printer, or switch from PS to PCL or vice versa. Remove peripheral devices and their drivers one by one and test as you go to see if printing working. Good luck. Link to comment Share on other sites More sharing options...
scubar Posted October 21, 2013 Share Posted October 21, 2013 What happens if you just try Ctrl + P instead of trying to use the context menu ? Link to comment Share on other sites More sharing options...
orbs Posted October 22, 2013 Share Posted October 22, 2013 sorry to be a party crusher. but i do believe the best thing would be to solve the issue. i read you already tried that, but perhaps not as extensively or as orderly as you should. IE version? (IE8/9 work or not? i didn't understand that from your description) specific website issue? (other websites print?) user profile? (other user on same ws can print from IE10? how about same user profile on another ws?) Windows configuration? rebuild the ws according to your image standard, or step-by-step. hardware issue (unlikely, but possible)? replace the ws is there anything stopping you from addressing these points i have mentioned? Signature - my forum contributions: Spoiler UDF: LFN - support for long file names (over 260 characters) InputImpose - impose valid characters in an input control TimeConvert - convert UTC to/from local time and/or reformat the string representation AMF - accept multiple files from Windows Explorer context menu DateDuration - literal description of the difference between given dates Apps: Touch - set the "modified" timestamp of a file to current time Show For Files - tray menu to show/hide files extensions, hidden & system files, and selection checkboxes SPDiff - Single-Pane Text Diff Link to comment Share on other sites More sharing options...
Juvigy Posted October 22, 2013 Share Posted October 22, 2013 Try a browser called "Avant" . It has a "rendering engine" that simulates IE or Mozila or Chrome so it cheats sites that u are using IE for example. If printing is working with it - just set rendering to IE and advise the user to use it. Other wise - reimage the PC , i am sure the user will like that more than Avant Link to comment Share on other sites More sharing options...
Gianni Posted October 22, 2013 Share Posted October 22, 2013 Hi Wombat it happens that if you are using win7 x64 there are 2 version of IE on your system, 64 and 32 bit versions, well, if this is your case, be aware that some problems arise if you run the 64 bit version in conjuction with some plugins, (i had problems with java runtime 6.xx & IE10 x64 for example). In my case, i solved forcing the use of ie10 x32. just make a link that points to the 32bit version instead of the 64bit. i hope this may help. bye Wombat 1 Chimp small minds discuss people average minds discuss events great minds discuss ideas.... and use AutoIt.... Link to comment Share on other sites More sharing options...
l3ill Posted October 22, 2013 Share Posted October 22, 2013 Well since this is what I do for fun....( copying (stealing) other peoples code and changing it ) I had to take a stab at this. every printer is different so that part is not included.... expandcollapse popup#include <IE.au3> #include <WinAPI.au3> #include <ScreenCapture.au3> #include <WindowsConstants.au3> #include "AutoItObject.au3" #cs Cudos to Ward for this kick-ass script; in it's entirety can be found here http://www.autoitscript.com/forum/topic/124002-web-screenshot/ I have CCP'sted the stuff I needed Instructions : Compile and tie .exe to G-Key (additional function key) or add code for HOTKEY then any time you have a website you want to print, highlight the address and click the key. You will then have a PNG file of the website in a Dir called "temp" on your desktop #ce Send("^c") $WebCap = ClipGet() _AutoItObject_StartUp() OnAutoItExitRegister('OnExit') DirCreate(@DesktopDir & "\" & "temp") WebCap($WebCap, @DesktopDir & "\" & "temp" & "\" & "webcap.png") Func WebCap($Url, $ImageName) Local $hBmp = WebCapture($Url, 1280) _ScreenCapture_SaveImage($ImageName, $hBmp, True) EndFunc ;==>WebCap Func OnExit() _AutoItObject_Shutdown() EndFunc ;==>OnExit Func WebCapture($Url, $WebWidth = 1024) Local Const $DVASPECT_CONTENT = 1 Local $tIID_IViewObject2 = _AutoItObject_CLSIDFromString("{00000127-0000-0000-C000-000000000046}") Local $dtagIViewObject2 = $dtagIUnknown & "Draw hresult(dword;long;ptr;ptr;dword;dword;ptr;ptr;int;dword);" Local $oIE = ObjCreate("Shell.Explorer.2") GUICreate("", $WebWidth, 768, -1, -1) GUICtrlCreateObj($oIE, 0, 0, $WebWidth, 768) _IENavigate($oIE, $Url) Local $oDocument = $oIE.document Local $oBody = $oIE.document.body Local $oHtml = $oIE.document.documentElement $oBody.scroll = "no" $oBody.style.borderStyle = "none" $oHtml.style.overflow = 'hidden' $oBody.style.overflow = 'hidden' Local $oIViewObject2 = _AutoItObject_WarpInterface($oDocument, $tIID_IViewObject2, $dtagIViewObject2) If @error Then Return SetError(1, 0, 0) Local $BodyWidth = $oBody.scrollWidth Local $BodyHeight = $oBody.scrollHeight Local $RootWidth = $oHtml.scrollWidth Local $RootHeight = $oHtml.scrollHeight Local $Width = $BodyWidth Local $Height = $RootHeight If $BodyHeight > $Height Then $Height = $BodyHeight $oIE.Width = $Width $oIE.Height = $Height Local $hDC = _WinAPI_GetDC(0) Local $hMemDC = _WinAPI_CreateCompatibleDC($hDC) Local $hBmp = _WinAPI_CreateCompatibleBitmap($hDC, $Width, $Height) _WinAPI_SelectObject($hMemDC, $hBmp) Local $sRECT = DllStructCreate($tagRECT) DllStructSetData($sRECT, "Top", 0) DllStructSetData($sRECT, "Left", 0) DllStructSetData($sRECT, "Right", $Width) DllStructSetData($sRECT, "Bottom", $Height) $oIViewObject2.Draw($DVASPECT_CONTENT, -1, 0, 0, Number($hDC), Number($hMemDC), Number(DllStructGetPtr($sRECT)), 0, 0, 0) _WinAPI_DeleteDC($hMemDC) _WinAPI_ReleaseDC(0, $hDC) Return $hBmp EndFunc ;==>WebCapture Func _AutoItObject_WarpInterface($Obj, $IID, $Tag, $fNoUnknown = False) If Not IsDllStruct($IID) Then $IID = _AutoItObject_CLSIDFromString($IID) If Not IsObj($Obj) Then Return SetError(1, 0, 0) Local $pObj = _AutoItObject_IDispatchToPtr($Obj) If Not _AutoItObject_IUnknownAddRef($Obj) Then Return SetError(1, 0, 0) Local $ObjWarpped = _AutoItObject_WrapperCreate($pObj, $dtagIUnknown, $fNoUnknown) Local $aCall = $ObjWarpped.QueryInterface(Number(DllStructGetPtr($IID)), 0) If Not IsArray($aCall) And $aCall[0] <> 0 Then Return SetError(1, 0, 0) Local $pInterface = $aCall[2] Return _AutoItObject_WrapperCreate($pInterface, $Tag) EndFunc ;==>_AutoItObject_WarpInterface My Contributions... SnippetBrowser NewSciTE PathFinder Text File Manipulation FTP Connection Tester / INI File - Read, Write, Save & Load Example Link to comment Share on other sites More sharing options...
willichan Posted October 22, 2013 Share Posted October 22, 2013 I have to agree with orbs. Try looking at these, and see if any of them help. Some more detail on the problem, like printer used, OS version, 32-bit or 64-bit, anti-virus used, etc... might allow us to help better. http://social.technet.microsoft.com/Forums/windows/en-US/4fb152dc-f1c7-4f4c-80c6-317759b94fc9/windows-8-ie-10-crashes-while-trying-to-print?forum=w8itprogeneral http://superuser.com/questions/608821/internet-explorer-10-crashes-when-printing https://drupal.org/node/2085693 http://social.technet.microsoft.com/Forums/windows/en-US/4fb152dc-f1c7-4f4c-80c6-317759b94fc9/windows-8-ie-10-crashes-while-trying-to-print?forum=w8itprogeneral My UDFs: Barcode Libraries, Automate creation of any type of project folder, File Locking with Cooperative Semaphores, Inline binary files, Continue script after reboot, WinWaitMulti, Name Aggregator, Enigma, CornedBeef Hash Link to comment Share on other sites More sharing options...
DW1 Posted October 22, 2013 Share Posted October 22, 2013 Just here to agree with those advising to solve, not workaround, the issue. This would be a good candidate for a chat thread, and you could share some event logs if your company will allow. You can always redact them, just leave what we need. AutoIt3 Online Help Link to comment Share on other sites More sharing options...
Gianni Posted October 22, 2013 Share Posted October 22, 2013 (edited) I guess it's a 64 bit ie version issue and printer driver incompatibility yes, now I seem to remember, I had a similar problem on printing using IE 64 bit, gave printing problems C:\Program Files\Internet Explorer\iexplore.exe <-- IE 64bit (on win7 x64) using IE 32 bit, printing without problems C:\Program Files (x86)\Internet Explorer\iexplore.exe <-- IE 32bit (also on win7 x64) a wild guess that this is a similar case a quick try can remove the doubt Edited October 22, 2013 by PincoPanco Chimp small minds discuss people average minds discuss events great minds discuss ideas.... and use AutoIt.... Link to comment Share on other sites More sharing options...
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