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..so I have to help someone and remember how to get the session ID, then remember how to shadow. All from a command prompt. Not cool. So I wrote this, Is coded for Windows in English. May work in other languages too. ( as long as "qwinsta" runs, this should work ) It now calls wtsapi32.dll For this to work as intended, uncheck "noPrompt", or make the changes to the group policy, only if you know what you are doing. ( I will not aid anyone on how what, as I'm not qualified ) This is for when all works as you wish, but have to use the command line to shadow a user ( and everyone is in a hurry ). This gives you a list of users to just click to help the user on a remote session, by guiding them ( view ) or interacting with the desktop ( control ). I do not advise to change anything on your system, nor to use this, but if you find it useful, then, it is a very practical utility. I did not post in the examples forum as is not an example worth posting. It grabs the text out of qwinsta Calls wtsapi32.dll and runs mstsc. Not a noteworthy example.