>"C:\Program Files\AutoIt3\SciTE\AutoIt3Wrapper\AutoIt3Wrapper.exe" /run /prod /ErrorStdOut /in "P:\Autoit\files\USD_TESTING.au3" /UserParams    
+>13:21:39 Starting AutoIt3Wrapper v.2.1.0.33    Environment(Language:0409  Keyboard:00000409  OS:WIN_XP/Service Pack 3  CPU:X64 OS:X86)
>Running AU3Check (1.54.22.0)  from:C:\Program Files\AutoIt3
+>13:21:39 AU3Check ended.rc:0
>Running:(3.3.8.1):C:\Program Files\AutoIt3\autoit3.exe "P:\Autoit\files\USD_TESTING.au3"    
--> Press Ctrl+Alt+F5 to Restart or Ctrl+Break to Stop
addressbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
addressbar
0
browserx
browsery
busy
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
busy
0
contenteditable
fullscreen
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
fullscreen
0
height
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
height
0
hwnd
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
hwnd
0
innerhtml
innerhtml

<SCRIPT language=JavaScript>
disable_right_click();
document.onkeydown = uspKeydownHandler;
activateActionKeys();

if ((typeof ahdtop.propSupportR50 != "string") || 
    (ahdtop.propSupportR50 == "no"))
{
    var txt = "<DIV ID=busygifLayer STYLE='display: none; " +
              "position: absolute; top: 15px; right: 15px;'>" +
              "<A HREF=\"javascript:show_action_in_progress();\">" +
              "<IMG BORDER=0 HEIGHT=20 WIDTH=20 SRC=\"" +
              cfgCAISD + "/img/busy.gif\"></A></DIV>";
    document.writeln(txt);
}
</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<DIV style="POSITION: absolute; DISPLAY: none; TOP: 15px; RIGHT: 15px" id=busygifLayer><A href="javascript:show_action_in_progress();"><IMG border=0 src="/CAisd/img/busy.gif" width=20 height=20></A></DIV>
<DIV style="POSITION: absolute; DISPLAY: block; TOP: 14px; RIGHT: 0px" id=gobtnDiv>
<SCRIPT language=JavaScript>
var txt = "<FORM METHOD=POST ACTION=" + cfgCgi +
          " NAME=goBtnForm ONSUBMIT='return false;'>\n" +
          "<INPUT TYPE=HIDDEN NAME=SID VALUE=" + cfgSID + ">\n" +
          "<INPUT TYPE=HIDDEN NAME=FID VALUE=105>";
document.writeln(txt);
</SCRIPT>

<FORM onsubmit="return false;" method=post name=goBtnForm action=/protected/usd-cgi/pdmweb/pdmweb.exe><INPUT value=318570990 type=hidden name=SID> <INPUT value=105 type=hidden name=FID> 
<TABLE border=0 cellSpacing=0 cellPadding=0 height="100%">
<TBODY>
<TR vAlign=center>
<TD>&nbsp; <SELECT onblur=gobtnBlur(this) id=factory onfocus=gobtnFocus(this) tabIndex=2 name=factory> 
<SCRIPT language=JavaScript>
if (0==dataPartition.indexOf("Tier2")){

if (cfgAccessChgMgr > 0) {
	document.write('<OPTION VALUE="chg.chg_ref_num">Change Order</OPTION>');
}

if (cfgAccessReqMgr) {
	if ( propIsITIL ) {
		document.write("<OPTION VALUE='in.ref_num'>Incident</OPTION>");
		document.write("<OPTION VALUE='pr.ref_num'>Problem</OPTION>");
	} 
	document.write("<OPTION VALUE='cr.ref_num'>Request</OPTION>");
}

if (cfgAccessIssMgr > 0) {
	document.write('<OPTION VALUE="iss.ref_num">Issue</OPTION>');
}

if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   document.write('<OPTION VALUE="kt">Knowledge</OPTION>');
}

if (cfgAccessInventory > 0) {
	document.write('<OPTION VALUE="pb.userid">User by ID</OPTION>');
	document.write('<OPTION VALUE="pb.phone_number">User by Phone</OPTION>');
	document.write('<OPTION VALUE="pb.combo_name">User by Name</OPTION>');
}	

} else {

if (cfgAccessReqMgr) {
	if ( propIsITIL ) {
		document.write("<OPTION VALUE='in.ref_num'>Incident</OPTION>");
		document.write("<OPTION VALUE='pr.ref_num'>Problem</OPTION>");
	} 
	document.write("<OPTION VALUE='cr.ref_num'>Request</OPTION>");
}

if (cfgAccessChgMgr > 0) {
	document.write('<OPTION VALUE="chg.chg_ref_num">Change Order</OPTION>');
}

if (cfgAccessIssMgr > 0) {
	document.write('<OPTION VALUE="iss.ref_num">Issue</OPTION>');
}

if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   document.write('<OPTION VALUE="kt">Knowledge</OPTION>');
}

if (cfgAccessInventory > 0) {
	document.write('<OPTION VALUE="pb.userid">User by ID</OPTION>');
	document.write('<OPTION VALUE="pb.phone_number">User by Phone</OPTION>');
	document.write('<OPTION VALUE="pb.combo_name">User by Name</OPTION>');
}	
}

</SCRIPT>
<OPTION value=chg.chg_ref_num>Change Order</OPTION><OPTION selected value=cr.ref_num>Request</OPTION><OPTION value=pb.userid>User by ID</OPTION><OPTION value=pb.phone_number>User by Phone</OPTION><OPTION value=pb.combo_name>User by Name</OPTION></SELECT> </TD>
<TD><INPUT onblur=gobtnBlur(this) onfocus=gobtnFocus(this) tabIndex=3 size=16 name=searchKey AUTOCOMPLETE="off"> </TD>
<TD>
<SCRIPT language=JavaScript>
ImgBtnCreate("btndflt", msgtext(486), "openDetail()", true, 0,
             "Popup detail form for specified item");
</SCRIPT>
<A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>G</U>o</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE><A onfocus=tabOff(-1) tabIndex=1 href="javascript:void(0)"></A><A onfocus=tabOff(1) tabIndex=4 href="javascript:void(0)"></A></FORM></DIV>
<FORM name=globals><INPUT type=hidden name=folder_status> <INPUT type=hidden name=KEY.profile_search> </FORM>
<SCRIPT language=JavaScript>
if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   var text = "<FORM NAME=ci_search ACTION='" + ahdtop.propUrlCi +
              "' METHOD=POST TARGET=" + ahdtop.ciSearchWindow + ">" +
              "<INPUT TYPE=HIDDEN NAME=ACTION VALUE=AHD_CI_SEARCH>" +
              "<INPUT TYPE=HIDDEN NAME=BOPSID>" +
              "<INPUT TYPE=HIDDEN NAME=DESCRIPTION>" +
              "</FORM>";
   document.writeln(text);
}
</SCRIPT>
innertext
innertext
     Change OrderRequestUser by IDUser by PhoneUser by Name  Go

  
isdisabled
left
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
left
0
locationname
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
locationname
0
locationurl
locationurl
http://ml
menubar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
menubar
0
offline
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
offline
0
outertext
outertext
     Change OrderRequestUser by IDUser by PhoneUser by Name  Go

  
outerhtml
outerhtml

<BODY>
<SCRIPT language=JavaScript>
disable_right_click();
document.onkeydown = uspKeydownHandler;
activateActionKeys();

if ((typeof ahdtop.propSupportR50 != "string") || 
    (ahdtop.propSupportR50 == "no"))
{
    var txt = "<DIV ID=busygifLayer STYLE='display: none; " +
              "position: absolute; top: 15px; right: 15px;'>" +
              "<A HREF=\"javascript:show_action_in_progress();\">" +
              "<IMG BORDER=0 HEIGHT=20 WIDTH=20 SRC=\"" +
              cfgCAISD + "/img/busy.gif\"></A></DIV>";
    document.writeln(txt);
}
</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<DIV style="POSITION: absolute; DISPLAY: none; TOP: 15px; RIGHT: 15px" id=busygifLayer><A href="javascript:show_action_in_progress();"><IMG border=0 src="/CAisd/img/busy.gif" width=20 height=20></A></DIV>
<DIV style="POSITION: absolute; DISPLAY: block; TOP: 14px; RIGHT: 0px" id=gobtnDiv>
<SCRIPT language=JavaScript>
var txt = "<FORM METHOD=POST ACTION=" + cfgCgi +
          " NAME=goBtnForm ONSUBMIT='return false;'>\n" +
          "<INPUT TYPE=HIDDEN NAME=SID VALUE=" + cfgSID + ">\n" +
          "<INPUT TYPE=HIDDEN NAME=FID VALUE=105>";
document.writeln(txt);
</SCRIPT>

<FORM onsubmit="return false;" method=post name=goBtnForm action=/protected/usd-cgi/pdmweb/pdmweb.exe><INPUT value=318570990 type=hidden name=SID> <INPUT value=105 type=hidden name=FID> 
<TABLE border=0 cellSpacing=0 cellPadding=0 height="100%">
<TBODY>
<TR vAlign=center>
<TD>&nbsp; <SELECT onblur=gobtnBlur(this) id=factory onfocus=gobtnFocus(this) tabIndex=2 name=factory> 
<SCRIPT language=JavaScript>
if (0==dataPartition.indexOf("Tier2")){

if (cfgAccessChgMgr > 0) {
	document.write('<OPTION VALUE="chg.chg_ref_num">Change Order</OPTION>');
}

if (cfgAccessReqMgr) {
	if ( propIsITIL ) {
		document.write("<OPTION VALUE='in.ref_num'>Incident</OPTION>");
		document.write("<OPTION VALUE='pr.ref_num'>Problem</OPTION>");
	} 
	document.write("<OPTION VALUE='cr.ref_num'>Request</OPTION>");
}

if (cfgAccessIssMgr > 0) {
	document.write('<OPTION VALUE="iss.ref_num">Issue</OPTION>');
}

if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   document.write('<OPTION VALUE="kt">Knowledge</OPTION>');
}

if (cfgAccessInventory > 0) {
	document.write('<OPTION VALUE="pb.userid">User by ID</OPTION>');
	document.write('<OPTION VALUE="pb.phone_number">User by Phone</OPTION>');
	document.write('<OPTION VALUE="pb.combo_name">User by Name</OPTION>');
}	

} else {

if (cfgAccessReqMgr) {
	if ( propIsITIL ) {
		document.write("<OPTION VALUE='in.ref_num'>Incident</OPTION>");
		document.write("<OPTION VALUE='pr.ref_num'>Problem</OPTION>");
	} 
	document.write("<OPTION VALUE='cr.ref_num'>Request</OPTION>");
}

if (cfgAccessChgMgr > 0) {
	document.write('<OPTION VALUE="chg.chg_ref_num">Change Order</OPTION>');
}

if (cfgAccessIssMgr > 0) {
	document.write('<OPTION VALUE="iss.ref_num">Issue</OPTION>');
}

if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   document.write('<OPTION VALUE="kt">Knowledge</OPTION>');
}

if (cfgAccessInventory > 0) {
	document.write('<OPTION VALUE="pb.userid">User by ID</OPTION>');
	document.write('<OPTION VALUE="pb.phone_number">User by Phone</OPTION>');
	document.write('<OPTION VALUE="pb.combo_name">User by Name</OPTION>');
}	
}

</SCRIPT>
<OPTION value=chg.chg_ref_num>Change Order</OPTION><OPTION selected value=cr.ref_num>Request</OPTION><OPTION value=pb.userid>User by ID</OPTION><OPTION value=pb.phone_number>User by Phone</OPTION><OPTION value=pb.combo_name>User by Name</OPTION></SELECT> </TD>
<TD><INPUT onblur=gobtnBlur(this) onfocus=gobtnFocus(this) tabIndex=3 size=16 name=searchKey AUTOCOMPLETE="off"> </TD>
<TD>
<SCRIPT language=JavaScript>
ImgBtnCreate("btndflt", msgtext(486), "openDetail()", true, 0,
             "Popup detail form for specified item");
</SCRIPT>
<A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>G</U>o</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Popup detail form for specified item" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE><A onfocus=tabOff(-1) tabIndex=1 href="javascript:void(0)"></A><A onfocus=tabOff(1) tabIndex=4 href="javascript:void(0)"></A></FORM></DIV>
<FORM name=globals><INPUT type=hidden name=folder_status> <INPUT type=hidden name=KEY.profile_search> </FORM>
<SCRIPT language=JavaScript>
if ( typeof ahdtop.propUrlCi == "string" && ahdtop.propUrlCi.length > 0 ) {
   var text = "<FORM NAME=ci_search ACTION='" + ahdtop.propUrlCi +
              "' METHOD=POST TARGET=" + ahdtop.ciSearchWindow + ">" +
              "<INPUT TYPE=HIDDEN NAME=ACTION VALUE=AHD_CI_SEARCH>" +
              "<INPUT TYPE=HIDDEN NAME=BOPSID>" +
              "<INPUT TYPE=HIDDEN NAME=DESCRIPTION>" +
              "</FORM>";
   document.writeln(text);
}
</SCRIPT>
</BODY>
readystate
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
readystate
0
referrer
referrer
http://
resizable
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
resizable
0
screenx
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screenx
0
screeny
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screeny
0
silent
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
silent
0
statusbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statusbar
0
statustext
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statustext
0
theatermode
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
theatermode
0
title
title

toolbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
toolbar
0
top
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
top
0
visible
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
visible
0
width
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
width
0
uniqueid
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
uniqueid
0


addressbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
addressbar
0
browserx
browsery
busy
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
busy
0
contenteditable
fullscreen
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
fullscreen
0
height
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
height
0
hwnd
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
hwnd
0
innerhtml
innerhtml

<SCRIPT language=JavaScript>
disable_right_click();

//Removed height and width (height=50 width=477 of old image) from the img tag as the new
// product_banner image is of height=51 width=800 --SDT 23725

document.writeln("<img border=0 src='" +
   ahdtop.usdImg["product_banner"] + "' alt='" + cfgProductName + "'>");
</SCRIPT>
<IMG border=0 alt="Unicenter ServicePlus Service Desk" src="/CAisd/img/product_banner.jpg"> 
<FORM name=globals><INPUT type=hidden name=folder_status> <INPUT type=hidden name=KEY.profile_search> </FORM>
innertext
innertext
 
  
isdisabled
left
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
left
0
locationname
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
locationname
0
locationurl
locationurl
http:
menubar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
menubar
0
offline
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
offline
0
outertext
outertext
 
  
outerhtml
outerhtml

<BODY bgColor=white>
<SCRIPT language=JavaScript>
disable_right_click();

//Removed height and width (height=50 width=477 of old image) from the img tag as the new
// product_banner image is of height=51 width=800 --SDT 23725

document.writeln("<img border=0 src='" +
   ahdtop.usdImg["product_banner"] + "' alt='" + cfgProductName + "'>");
</SCRIPT>
<IMG border=0 alt="Unicenter ServicePlus Service Desk" src="/CAisd/img/product_banner.jpg"> 
<FORM name=globals><INPUT type=hidden name=folder_status> <INPUT type=hidden name=KEY.profile_search> </FORM></BODY>
readystate
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
readystate
0
referrer
referrer

resizable
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
resizable
0
screenx
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screenx
0
screeny
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screeny
0
silent
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
silent
0
statusbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statusbar
0
statustext
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statustext
0
theatermode
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
theatermode
0
title
title
Unicenter ServicePlus Service Desk
toolbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
toolbar
0
top
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
top
0
visible
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
visible
0
width
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
width
0
uniqueid
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
uniqueid
0


addressbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
addressbar
0
browserx
browsery
busy
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
busy
0
contenteditable
fullscreen
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
fullscreen
0
height
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
height
0
hwnd
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
hwnd
0
innerhtml
innerhtml
0
innertext
innertext
0
isdisabled
left
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
left
0
locationname
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
locationname
0
locationurl
locationurl
http:
menubar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
menubar
0
offline
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
offline
0
outertext
outertext
0
outerhtml
outerhtml

<BODY bgColor=white></BODY>
readystate
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
readystate
0
referrer
referrer
http:
resizable
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
resizable
0
screenx
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screenx
0
screeny
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screeny
0
silent
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
silent
0
statusbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statusbar
0
statustext
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statustext
0
theatermode
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
theatermode
0
title
title

toolbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
toolbar
0
top
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
top
0
visible
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
visible
0
width
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
width
0
uniqueid
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
uniqueid
0


addressbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
addressbar
0
browserx
browsery
busy
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
busy
0
contenteditable
fullscreen
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
fullscreen
0
height
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
height
0
hwnd
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
hwnd
0
innerhtml
innerhtml

<SCRIPT language=JavaScript>
disable_right_click();
activateActionKeys();
document.writeln("<FORM METHOD=POST ACTION='" + cfgCgi +
   "' NAME=menubarForm' ONSUBMIT='return false;'>");
var showClosewin = ( typeof parent.cai_main == "object" ||
                     typeof parent.page == "object" ||
                     ahdtop.propInitialPopup == "1" );
var out = "";
if (_browser.supportsDOM >= 2) {
   out = "<table height='100%' cellpadding=0 cellspacing=0 width='100%'>" +
         "<tr>" +
         "<td align='left' valign='center' id='idMenuBar' NOWRAP></td>";
   if ( showClosewin )
      out += "<td align='right' valign='center' id='idMenuCloseWin' STYLE='display: none;'>" +
             "<SCRIPT LANGUAGE='JavaScript'>" +
             "ImgBtnCreate('cwbtn', msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');<" + "/SCRIPT>";
   out += "</tr></table>";
}
else {
   out = "<DIV id='idMenuBar'>&nbsp;</DIV>" +
         "<DIV id='idMenuFlds'>&nbsp;</DIV>"; 
   if ( showClosewin )
      out += "<DIV id='idMenuCloseWin' STYLE='display: none;'>" +
             "<SCRIPT LANGUAGE='JavaScript'>" +
             "ImgBtnCreate('cwbtn', ahdtop.msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');<" + 
             "/SCRIPT>&nbsp;</DIV>";
}
document.writeln(out);
</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<FORM onsubmit="return false;" method=post name="menubarForm'" action=/protected/usd-cgi/pdmweb/pdmweb.exe>
<TABLE cellSpacing=0 cellPadding=0 width="100%" height="100%">
<TBODY>
<TR>
<TD style="TOP: 0px" id=idMenuBar vAlign=center noWrap align=left><A id=menu_0 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(0)">F<U>i</U>le</A><SPAN class=menuDivider> | </SPAN><A id=menu_1 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(1)"><U>V</U>iew</A><SPAN class=menuDivider> | </SPAN><A id=menu_2 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(2)">Ac<U>t</U>ivities</A><SPAN class=menuDivider> | </SPAN><A id=menu_3 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(3)">S<U>e</U>arch</A><SPAN class=menuDivider> | </SPAN><A id=menu_4 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(4)"><U>W</U>indow</A><SPAN class=menuDivider> | </SPAN><A id=menu_5 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(5)"><U>H</U>elp</A><SPAN class=menuDivider> | </SPAN><A id=menu_6 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(6)">Logo<U>u</U>t</A></TD>
<TD style="DISPLAY: block" id=idMenuCloseWin vAlign=center align=right>
<SCRIPT language=JavaScript>ImgBtnCreate('cwbtn', msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');</SCRIPT>
<A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>C</U>lose Window</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></FORM>
innertext
innertext
File | View | Activities | Search | Window | Help | LogoutClose Window
isdisabled
left
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
left
0
locationname
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
locationname
0
locationurl
locationurl
http:
menubar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
menubar
0
offline
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
offline
0
outertext
outertext
File | View | Activities | Search | Window | Help | LogoutClose Window
outerhtml
outerhtml

<BODY class=menuBar onload=set_cstDataPartition() leftMargin=5>
<SCRIPT language=JavaScript>
disable_right_click();
activateActionKeys();
document.writeln("<FORM METHOD=POST ACTION='" + cfgCgi +
   "' NAME=menubarForm' ONSUBMIT='return false;'>");
var showClosewin = ( typeof parent.cai_main == "object" ||
                     typeof parent.page == "object" ||
                     ahdtop.propInitialPopup == "1" );
var out = "";
if (_browser.supportsDOM >= 2) {
   out = "<table height='100%' cellpadding=0 cellspacing=0 width='100%'>" +
         "<tr>" +
         "<td align='left' valign='center' id='idMenuBar' NOWRAP></td>";
   if ( showClosewin )
      out += "<td align='right' valign='center' id='idMenuCloseWin' STYLE='display: none;'>" +
             "<SCRIPT LANGUAGE='JavaScript'>" +
             "ImgBtnCreate('cwbtn', msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');<" + "/SCRIPT>";
   out += "</tr></table>";
}
else {
   out = "<DIV id='idMenuBar'>&nbsp;</DIV>" +
         "<DIV id='idMenuFlds'>&nbsp;</DIV>"; 
   if ( showClosewin )
      out += "<DIV id='idMenuCloseWin' STYLE='display: none;'>" +
             "<SCRIPT LANGUAGE='JavaScript'>" +
             "ImgBtnCreate('cwbtn', ahdtop.msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');<" + 
             "/SCRIPT>&nbsp;</DIV>";
}
document.writeln(out);
</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<FORM onsubmit="return false;" method=post name="menubarForm'" action=/protected/usd-cgi/pdmweb/pdmweb.exe>
<TABLE cellSpacing=0 cellPadding=0 width="100%" height="100%">
<TBODY>
<TR>
<TD style="TOP: 0px" id=idMenuBar vAlign=center noWrap align=left><A id=menu_0 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(0)">F<U>i</U>le</A><SPAN class=menuDivider> | </SPAN><A id=menu_1 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(1)"><U>V</U>iew</A><SPAN class=menuDivider> | </SPAN><A id=menu_2 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(2)">Ac<U>t</U>ivities</A><SPAN class=menuDivider> | </SPAN><A id=menu_3 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(3)">S<U>e</U>arch</A><SPAN class=menuDivider> | </SPAN><A id=menu_4 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(4)"><U>W</U>indow</A><SPAN class=menuDivider> | </SPAN><A id=menu_5 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(5)"><U>H</U>elp</A><SPAN class=menuDivider> | </SPAN><A id=menu_6 class=menu href="javascript:window.parent.cai_main.setActKeyMenuState(6)">Logo<U>u</U>t</A></TD>
<TD style="DISPLAY: block" id=idMenuCloseWin vAlign=center align=right>
<SCRIPT language=JavaScript>ImgBtnCreate('cwbtn', msgtext(484), 'unload_and_close_win()', true, 0, 'Close current window');</SCRIPT>
<A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>C</U>lose Window</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title="Close current window" onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></FORM></BODY>
readystate
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
readystate
0
referrer
referrer
http:
resizable
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
resizable
0
screenx
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screenx
0
screeny
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screeny
0
silent
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
silent
0
statusbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statusbar
0
statustext
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statustext
0
theatermode
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
theatermode
0
title
title

toolbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
toolbar
0
top
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
top
0
visible
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
visible
0
width
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
width
0
uniqueid
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
uniqueid
0


addressbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
addressbar
0
browserx
browsery
busy
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
busy
0
contenteditable
fullscreen
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
fullscreen
0
height
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
height
0
hwnd
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
hwnd
0
innerhtml
innerhtml
<DIV style="DISPLAY: none" id=rClickMenu class=ctxMenu onmouseover=parent.contextMenuMouseOver(0) onmouseout=parent.contextMenuMouseOut(event,0)>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_0 class=ctxMenu onmouseover="return true;" onclick="parent.popup_window('about','help_about.htmpl',467,275,'ahdmenu=no,scrollbars=no,resizable=no')" href="/CAisd/html/empty.html"><U>A</U>bout Unicenter ServicePlus Service Desk...</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_1 class=ctxMenu onmouseover="return true;" onclick=parent.refreshForm() href="/CAisd/html/empty.html"><U>R</U>efresh</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_2 class=ctxMenu onmouseover="return true;" onclick="parent.help_on_form('home')" href="/CAisd/html/empty.html"><U>H</U>elp on Main Window...</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_3 class=ctxMenu onmouseover="return true;" onclick=parent.help_on_form(self.propFormName) href="/CAisd/html/empty.html">Help on <U>T</U>his Window...</A></TD></TR></TBODY></TABLE></DIV><!-- BEGIN analyst/std_head_site.htmpl --><!-- END analyst/std_head_site.htmpl --><!-- END analyst/std_head.htmpl -->
<SCRIPT>
cfgMachineName = "ndcusdw605";
argHumantouchLog = "";
argPersistentID = "cr:217699609";
argCstID = "177061855";
cfgDateFormat = "MM/DD/YYYY hh:mm a(am,pm)";
argRefNum = "AM31719505";
cfgUserAuth = "2";
cfgAccessNotify = "2";
argID = "0";
argChange = "";
cfgCgiReportScript = '/protected/usd-cgi/pdmweb/pdm_cgireport.exe';
rptName = new Array("crsum.rpt", "crdtl.rpt");
argSearchSqlClause = "id = 0";
formAsset = new Array("main_form","KEY.affected_resource");
formEnduser = new Array("main_form","customer");
prop_ref = "20.6.1.225|web:ndcusdw605:1|791CAA|1391663354|1";
cfgCheckAgtInAreaDef = ""; 
ZEN_PERSID = "";
var orig_assignee = "Thompson, Mark, W";
var orig_group = "";
var orig_assignee_id = "177061855";
var orig_customer_org = "";

</SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/arrow_button.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/change_cat.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/check_submit.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/convert_date.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/date_helper.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/detail_form.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/img_link.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/upload.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/webtab.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/update_lrel.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/val_type.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/timer.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/attevts.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/spellcheck.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/sitemods.js"></SCRIPT>

<SCRIPT language=JavaScript>
var w_name = get_popup_window_name("ci_window");

function EmailList() {

        //invoke showPrint function
	z_goto_zen(ZEN_PERSID,argPersistentID);
}
function loadActions()
{
   if ( _dtl.edit ) {
      save_initial_vals();
      StartTheTimer("main_form","timer");
      
   }
   show_notebook();
   
   
	// SDT 22046 get around IE 5.5 repaint problem by delaying call
   window.setTimeout('default_scratchpad()', 1000);
}

function default_scratchpad() {
	if ( _dtl.edit ) {
		load_from_scratchpad("0");
	}
}

function unloadActions()
{
   if ( _dtl.edit )
      unload_check();
   cancel_any_lrel_update();
}

// Gets the most recent values of the ticket
//	and sends them off to KT.
function do_kt_search() {

	// Fill the form elements with the most recent ticket info;
	//	applies only to editable tickets.
	// Also make grab for IDs in SET fields; these may not be there,
	//	but it will save KT from looking 'em up.  
	
	var fromArr = new Array();
	var i = 0;
	fromArr[i++] = ["KEY.category", "CATEGORY"];
	fromArr[i++] = ["KEY.affected_resource", "ITEM"];
	fromArr[i++] = ["SET.affected_resource", "SD_ASSET_ID"];
	
	var dOptField = cfgSearchStr;
	if (null == dOptField || "" == dOptField)
		dOptField = "description";
	fromArr[i++] = ["SET." + dOptField, "DESCRIPTION"];
	
	ci_update_fields(window, "main_form", "ci_search", fromArr);
	popupCiWindow(w_name ,"ci_search", "", 1);
}

var zcurrCustID="";

function zcustomerChanged(form_name, base_name, lname, fname, mname, cntID, caller_type ) {

if (zcurrCustID == cntID) 
return;
zcurrCustID=cntID;

var url;
url="SEARCH+FACTORY=cnt"
+"+KEEP.domset_name=RLIST_STATIC"
+"+QBE.EQ.id="+escape(cntID)
+"+KEEP.backfill_attr=z_vip"
+"+HTMPL=javascript:parent."+window.name+".zvipCallback";
upd_workframe(url);
if(curr_form_action==0) // =0 if customer selected from contact list; =6 if typed in
{
set_action_in_progress(ACTN_COMPLETE);
}
}

function zvipCallback(persid,value,rel_attr_val) {
if (value == 1) {
    alert("VIP Customer Alert");
}
}
function backfill_cnt_event( form_name, base_name, lname, fname, mname,
                             cntID, caller_type )
{
   if (_dtl.edit && !_dtl.skip_agt_check)
   {
	var f = void(0);
	var r = form_name.match(/main_form([0-9]*)/);
	if ( r != null ) {
	    if ( r[1].length == 0 )
		f = _dtl.form[0];
	    else
		f = _dtl.form[r[1]-0];
	}
	detailAgtCheck(f, base_name, cntID, prop_ref);
   }
   detailCntBackfill( form_name, base_name, lname, fname, mname,
                      cntID, caller_type );
if (base_name == "customer" && typeof cntID != "undefined" && cntID.length > 1)
{
zcustomerChanged(form_name, base_name, lname, fname, mname, cntID, caller_type);
}
}

function printForm() {

        //invoke showPrint function
	showPrint(argPersistentID);
}

function zautofill_pcat()
{

  f=document.main_form;
  g=f.elements["KEY.category"];
//  alert("g.value.length = "+g.value.length);

   if (g.value.length <= 9) {
	popup_search('pcat','KEY.category','main_form','',0,'sym');
   }
}

function zcopyorg2()
{
  setTimeout("zcopyorg()", 100);
}

// Code added by CA consultant to show VIP (notes) field

if (""=="1") {
  alert("VIP Customer Alert");
}


</SCRIPT>
<!-- BEGIN analyst/std_body.htmpl -->
<SCRIPT language=JavaScript src="/CAisd/scripts/std_body.js"></SCRIPT>

<SCRIPT language=JavaScript>
activateActionKeys();

if ("0" != "1")
{
if ( window.name != "content" &&
     window.name != "scoreboard" &&
     window.name != "cai_main" &&
     window.name != "page" )
{
   document.write("<IMG ALT='Unicenter ServicePlus Service Desk' BORDER='0' SRC='" + cfgCAISD)
   document.write("/img/product_banner.jpg' height='50' width='461'>")
}
}

</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/menubar.js"></SCRIPT>

<SCRIPT language=JavaScript>

var AlertMsg = '';

var ShowLockCancel = '';
if ( typeof DetailForm == "undefined" ||
     "" == "yes" )
   build_alertmsg();
if ((typeof show_header != "undefined") && 
    (show_header == 1) &&
    "" != "no")
{
    document.writeln("<CENTER>");
    if ( "0" != "0" && "0" != "" )
    {
        document.writeln(" <H1 CLASS='HiliteTitle'>" + form_title + "</H1>");
    }
    else
    {
    document.writeln("<H1>" + form_title + "</H1>");
    }
    document.writeln("</CENTER>");
    startScrollbar();
}
var argPopupName = "USD1391794118653";

    if ((typeof parent.content == "object") && 
        (parent.content.name == "content"))
    {
        alertmsg(272);
    }

</SCRIPT>

<CENTER>
<H1>Create New Request AM31719505</H1></CENTER>
<DIV style="WIDTH: 100%; OVERFLOW: auto" id=scrollbarDiv0><!-- BEGIN analyst/std_body_site.htmpl --><!-- END analyst/std_body_site.htmpl --><!-- END analyst/std_body.htmpl -->
<CENTER><INPUT value=orig_customer_org type=hidden name=SET.orig_cust_org>
<SCRIPT language=JavaScript>
//alert("");
if ( "" == ""){
_dtl = new DetailForm("cr","0","");
}
else{
_dtl = new DetailForm("cr","0","", "", "");
}

//
//if ( "" == "" ) {
//   ImgBtnEndRow();
//   ImgBtnRow();
//   ImgBtnCreate("btnchg",msgtext(440), "detailSave('NEW_CHANGE')", true, 0);
//}
//
ImgBtnCreate("PROFILE_BROWSER", msgtext(91), "edit_profile_browser(" +
             '"combo_name", document.main_form["customer_combo_name"].value)',
             false, 0);

ImgBtnCreate("CLOSE_FIRST_CALL", msgtext(1022), "zclose_first_call()", true, 0);








startDetail("", 1);


</SCRIPT>
 
<CENTER>
<TABLE border=0>
<TBODY>
<TR>
<TD height=21 align=middle><A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center width=92 noWrap align=middle><U>S</U>ave</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(1); id=imgBtn1 onmouseup="return ImgBtnMouseUp(1);" onfocus=ImgBtnFocus(1); onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); onclick="return ImgBtnExecute(1);" href="JavaScript:void(0)" name=imgBtn1>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(1);" onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn1_caption class=clsButtonEnabled vAlign=center width=92 noWrap align=middle>Ca<U>n</U>cel</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(1);" onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(2); id=imgBtn2 onmouseup="return ImgBtnMouseUp(2);" onfocus=ImgBtnFocus(2); onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); onclick="return ImgBtnExecute(2);" href="JavaScript:void(0)" name=imgBtn2>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(2);" onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif); COLOR: #000000" id=imgBtn2_caption class=clsButtonDisabled vAlign=center noWrap align=middle>Profile <U>B</U>rowser</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(2);" onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(3); id=imgBtn3 onmouseup="return ImgBtnMouseUp(3);" onfocus=ImgBtnFocus(3); onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); onclick="return ImgBtnExecute(3);" href="JavaScript:void(0)" name=imgBtn3>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(3);" onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn3_caption class=clsButtonEnabled vAlign=center noWrap align=middle>Close-<U>F</U>irst Call</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(3);" onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></CENTER>
<TABLE style="DISPLAY: none" id=alertmsg class=alertmsg width="100%">
<TBODY>
<TR>
<TD id=alertmsgText></TD></TR></TBODY></TABLE>
<DIV style="WIDTH: 100%; HEIGHT: 659px; OVERFLOW: scroll" id=scrollbarDiv1>
<FORM style="DISPLAY: block" onsubmit="return check_submit();" method=post name=main_form action=/protected/usd-cgi/pdmweb/pdmweb.exe><INPUT value=1 type=hidden name=JEDIT> <INPUT value=318570990 type=hidden name=SID> <INPUT value=2012775861 type=hidden name=FID> <INPUT value=UPDATE type=hidden name=OP> <INPUT value=cr type=hidden name=FACTORY> <INPUT value=0 type=hidden name=SET.id> <A id=start onfocus=detailTabOff(-1) tabIndex=1 href="javascript:void(0)" name=start></A><A id=end onfocus=detailTabOff(1) tabIndex=1000 href="javascript:void(0)" name=end></A><INPUT value=0 type=hidden name=change_category> <INPUT id=SET.call_back_flag value=0 type=hidden name=SET.call_back_flag> <INPUT value=0 type=hidden name=priority_modified> <INPUT value=0 type=hidden name=status_modified> <INPUT type=hidden name=SET.orig_cust_org>
<SCRIPT language=JavaScript>


detailStartRow("CLASS=");



function zcopyorg()
{
//	if(document.main_form["SET.string3"].value=="")
//	{
		zframe0=document.getElementById('ziframe0');
		zID=escape(document.main_form.customer_combo_name.value);
		if(zID!=""){
		zframe0.src="/CAisd/pdmweb.exe?SID="+cfgSID+"+FID="+fid_generator()+"+OP=SEARCH+FACTORY=cnt+QBE.IN.combo_name="+zID+"+HTMPL=criframeorg.htmpl";	
		}
//	}
}

// document.write('<INPUT TYPE=hidden NAME="SET.string3">');
// document.write('<INPUT TYPE=hidden NAME="KEEP.string3">');

</SCRIPT>
 
<TABLE cellSpacing=5 cellPadding=1 width="90%">
<TBODY>
<TR vAlign=top><IFRAME id=ziframe0 height=0 marginHeight=0 border=0 src="javascript:false;" frameBorder=NO width="100%" name=ziframe0 marginWidth=0 scrolling=no></IFRAME>
<SCRIPT>




detailLookup("Affected End User","customer","cnt",1,20,
"1",
"",
"",
"yes",
"combo_name",
'',
"",

"",
"yes");




   
detailLookup("Asset","affected_resource","nr",1,20,
"0",
"",
"",
"yes",
"name",
'',
"",

"",
"yes");


detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailDropdown("Priority","priority","pri",1,20, 
"1",
"pri:501",
"2",

"yes",
"sym",
"4",
"",

"",
"no",
""
,"1","5","2","4","3","3","4","2","5","1");






detailDropdown("Call Source","created_via","intfc",1,20, 
"0",
"intfc:3554",
"3551",

"yes",
"sym",
"WEB",
"",

"",
"no",
""
,"EMAIL","3550","FAX","70000009","OTHER","70000006","PHONE","3551","TNG","3552","VOICE MAIL","70000011","WEB","3554");




///////////////// Move 'Active?' here
detailTextboxReadonly("Active?","active",1,
'YES', "");

/////////////////
detailStartRow("CLASS=");


     detailSetEventHandler("onChange=\"change_category_func('cr',null,'pcat')\"onBlur=\"change_category_func('cr',null,'pcat')\"");

detailHier("Request Area","category","pcat",2,48,
"1",
"",
"",
"no",
"sym",
'',
"",

"");


detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailLookup("Assignee","assignee","agt",2,20,
"0",
"cnt:177061855",
"177061855",
"yes",
"combo_name",
'Thompson, Mark, W',
"",

"",
"yes");

	
	detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailDropdown("Status","status","crs",1,20, 
"1",
"crs:5200",
"OP",

"yes",
"sym",
"Open",
"",

"",
"no",
""
,"Acknowledged","ACK","Assigned","AS","Bypass","BY","Cancelled","CN","Closed","CLO","Closed-First Call","CL","CSC Frozen","CF","Customer Frozen","FR","In Work","IW","Monitor","MO","Open","OP","Pending","PN","Re-Assigned","RA","Rejected","RJ","Resolved","RL","Responded","RP","Vendor Frozen","VF");






detailStartRow("CLASS=");

detailLookupReadonly("Reported By","log_agent",1,
"cnt:177061855",
"Thompson, Mark, W",
"yes");

detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailLookup("Group","group","grp",1,20,
"1",
"",
"",
"yes",
"combo_name",
'',
"",

"",
"yes");


detailTextbox("Charge Back ID","charge_back_id",2,1,20,
"0",
"12",
'',"no");

var cbDateCheck = 0;
if ( _dtl.edit)
    cbDateCheck = 1;
if ( "" != "" || ! _dtl.edit ) {
   detailDate("Call Back Date/Time","call_back_date",1,20,
"0",
"");

}
else {
   detailDateDropdown("Call Back Date/Time", "call_back_date", 1, 20,
                      "0",
                      "SET.call_back_flag",
                      86400, msgtext(287),   // In one day
                      172800, msgtext(288),  // In two days
                      604800, msgtext(289)); // In one week
}


detailStartRow("CLASS=");


detailTextbox("Summary","summary",4,1,60,
"0",
"240",
'',"no");

detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailHier("Resolution Code","rootcause","rc",1,30,
"0",
"",
"",
"yes",
"sym",
'',
"",

"");



detailStartRow("CLASS=");



detailTextbox("Description","description",5,4,107,
"1",
"1000",
'',"yes");


detailStartRow("CLASS=");


detailDropdown("Urgency","impact","imp",1,20, 
"1",
"imp:1605",
"0",

"yes",
"sym",
"2",
"",

"",
"no",
""
,"1","5","2","0");





detailLookup("Change Order","change","chg",1,20,
"0",
"",
"",
"yes",
"chg_ref_num",
'',
"",

"",
"yes");


detailTextboxReadonly("Ext Interface #","string5",2,
' ', "");


detailDropdown("Service Type","support_lev","sdsc",1,20, 
"0",
"",
"",

"yes",
"sym",
"",
"",

"",
"no",
"",
"");



if ( _dtl.edit ) {
   detailRowHdr("Timer");
   detailSetRowData("<INPUT TYPE=text NAME='timer' VALUE='' SIZE=8 READONLY>");
}

detailStartRow("CLASS=");

detailDate("Open Date/Time","open_date",1,20,
"1",
"1391794080");

detailDate("Close Date/Time","close_date",1,20,
"0",
"");
 
detailDateReadonly("Last Modified","last_mod_dt",2,"");

detailTextboxReadonly("Total Activity Time","time_spent_sum",1,
'00:00:00', "");


detailEndTable();
</SCRIPT>

<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_0_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for affected end user';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'cnt','customer',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Affected End User</SPAN></A></TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_0_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for asset';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('nr','KEY.affected_resource','main_form','',0,'name')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Asset</SPAN></A></TH>
<TH class=requiredlabeltext vAlign=baseline align=left>Priority&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Call Source&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Active?&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_0_0 onfocus="return detailFocus(this);" tabIndex=2 onchange="detailAutofill(this,'cnt',true,'combo_name',false);" name=customer_combo_name> <INPUT type=hidden name=KEY.customer> <INPUT type=hidden name=customer_lname> <INPUT type=hidden name=customer_fname> <INPUT type=hidden name=customer_mname> <INPUT type=hidden name=SET.customer> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_0_1 onfocus="return detailFocus(this);" tabIndex=3 onchange="detailAutofill(this,'nr',false,'name',false);" name=KEY.affected_resource> <INPUT type=hidden name=SET.affected_resource> </TD>
<TD vAlign=top align=left><SELECT onblur=detailBlur(this);detailSyncEditForms(this) id=df_0_2 onfocus="return detailFocus(this);" tabIndex=4 name=SET.priority> <OPTION value=5>1<OPTION value=4>2<OPTION value=3>3<OPTION selected value=2>4<OPTION value=1>5</OPTION></SELECT> </TD>
<TD vAlign=top align=left><SELECT onblur="return detailBlur(this);" id=df_0_3 onfocus="return detailFocus(this);" tabIndex=5 name=SET.created_via> <OPTION value="">&lt;empty&gt;<OPTION value=3550>EMAIL<OPTION value=70000009>FAX<OPTION value=70000006>OTHER<OPTION selected value=3551>PHONE<OPTION value=3552>TNG<OPTION value=70000011>VOICE MAIL<OPTION value=3554>WEB</OPTION></SELECT> </TD>
<TD class=detailro vAlign=top align=left>YES </TD></TR>
<TR vAlign=top>
<TH vAlign=center colSpan=2 align=left><A onblur="return detailBlur(this);" id=dflnk_1_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for request area';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('pcat','KEY.category','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Request Area</SPAN></A></TH>
<TH vAlign=center colSpan=2 align=left><A onblur="return detailBlur(this);" id=dflnk_1_2 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for assignee';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'agt','assignee',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Assignee</SPAN></A></TH>
<TH class=requiredlabeltext vAlign=baseline align=left>Status&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top colSpan=2 align=left><INPUT onblur="detailBlur(this);change_category_func('cr',null,'pcat')" id=df_1_0 onfocus="return detailFocus(this);" tabIndex=6 onchange="detailClearSetField(this);change_category_func('cr',null,'pcat')" size=48 name=KEY.category> <INPUT type=hidden name=SET.category> </TD>
<TD vAlign=top colSpan=2 align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_1_2 onfocus="return detailFocus(this);" tabIndex=7 onchange="detailAutofill(this,'agt',true,'combo_name',false);" value="Thompson, Mark, W" name=assignee_combo_name> <INPUT type=hidden name=KEY.assignee> <INPUT type=hidden name=assignee_lname> <INPUT type=hidden name=assignee_fname> <INPUT type=hidden name=assignee_mname> <INPUT value=177061855 type=hidden name=SET.assignee> </TD>
<TD vAlign=top align=left><SELECT onblur=detailBlur(this);detailSyncEditForms(this) id=df_1_4 onfocus="return detailFocus(this);" tabIndex=8 name=SET.status> <OPTION value=ACK>Acknowledged<OPTION value=AS>Assigned<OPTION value=BY>Bypass<OPTION value=CN>Cancelled<OPTION value=CLO>Closed<OPTION value=CL>Closed-First Call<OPTION value=CF>CSC Frozen<OPTION value=FR>Customer Frozen<OPTION value=IW>In Work<OPTION value=MO>Monitor<OPTION selected value=OP>Open<OPTION value=PN>Pending<OPTION value=RA>Re-Assigned<OPTION value=RJ>Rejected<OPTION value=RL>Resolved<OPTION value=RP>Responded<OPTION value=VF>Vendor Frozen</OPTION></SELECT> </TD></TR>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline align=left>Reported By&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_2_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for group';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'grp','group',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Group</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Charge Back ID&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_2_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for call back date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', true);return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Call Back Date/Time</SPAN></A></TH></TR>
<TR>
<TD vAlign=top align=left><A onblur="return detailBlur(this);" id=df_2_0 onfocus="return detailFocus(this);" tabIndex=9 href='javascript:showDetailWithPersid("cnt:177061855")'>Thompson, Mark, W</A> </TD>
<TD vAlign=top align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_2_1 onfocus="return detailFocus(this);" tabIndex=10 onchange="detailAutofill(this,'grp',true,'combo_name',false);" name=group_combo_name> <INPUT type=hidden name=KEY.group> <INPUT type=hidden name=group_lname> <INPUT type=hidden name=group_fname> <INPUT type=hidden name=group_mname> <INPUT type=hidden name=SET.group> </TD>
<TD vAlign=top colSpan=2 align=left><INPUT onblur="return detailBlur(this);" id=df_2_2 onfocus="return detailFocus(this);" tabIndex=11 maxLength=12 name=SET.charge_back_id> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" style="DISPLAY: none" id=df_2_4_hdn onfocus="return detailFocus(this);" tabIndex=12 onchange="internal_validate_date(this, 1, 0)" name=SET.call_back_date> <INPUT value=0 type=hidden name=SET.call_back_date_INT_DATE> <SELECT onblur="detailBlur(this);detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', false);return false;" style="WIDTH: 200px" id=df_2_4 onfocus="return detailFocus(this);" tabIndex=12 onclick="_dtl.lastKeycode=0;detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', false);"> <OPTION selected value=0>&lt;empty&gt;<OPTION value=86400>In one day<OPTION value=172800>In two days<OPTION value=604800>In one week<OPTION value=other>Other...</OPTION></SELECT> </TD></TR>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline colSpan=4 align=left>Summary&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_3_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for resolution code';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('rc','KEY.rootcause','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Resolution Code</SPAN></A></TH></TR>
<TR>
<TD vAlign=top colSpan=4 align=left><INPUT onblur="return detailBlur(this);" id=df_3_0 onfocus="return detailFocus(this);" tabIndex=13 maxLength=240 size=60 name=SET.summary> </TD>
<TD vAlign=top align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_3_4 onfocus="return detailFocus(this);" tabIndex=14 onchange="detailAutofill(this,'rc',false,'sym',false);" size=30 name=KEY.rootcause> <INPUT type=hidden name=SET.rootcause> </TD></TR>
<TR vAlign=top>
<TH colSpan=5 align=left>
<TABLE>
<TBODY>
<TR>
<TH class=requiredlabeltext vAlign=center colSpan=5 align=left>Description&nbsp;&nbsp;&nbsp;</TH>
<TH><A onblur=ImgBtnBlur(4); id=imgBtn4 onmouseup="return ImgBtnMouseUp(4);" onfocus=ImgBtnFocus(4); onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); onclick="return ImgBtnExecute(4);" href="JavaScript:void(0)" name=imgBtn4>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(4);" onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn4_caption class=clsButtonEnabled vAlign=center noWrap align=middle>S<U>p</U>elling</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(4);" onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TH></TR></TBODY></TABLE></TH></TR>
<TR>
<TD vAlign=top colSpan=5 align=left><TEXTAREA onblur="return detailBlur(this);" id=df_4_0 onfocus="return detailFocus(this);" tabIndex=15 rows=4 cols=107 name=SET.description></TEXTAREA> </TD></TR>
<TR vAlign=top>
<TH class=requiredlabeltext vAlign=baseline align=left>Urgency&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_5_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for change order';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('chg','KEY.change','main_form','',0,'chg_ref_num')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Change Order</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Ext Interface #&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_5_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for service type';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('sdsc','KEY.support_lev','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Service Type</SPAN></A></TH>
<TH class=labeltext vAlign=baseline align=left>Timer&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><SELECT onblur="return detailBlur(this);" id=df_5_0 onfocus="return detailFocus(this);" tabIndex=16 name=SET.impact> <OPTION value=5>1<OPTION selected value=0>2</OPTION></SELECT> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_5_1 onfocus="return detailFocus(this);" tabIndex=17 onchange="detailAutofill(this,'chg',false,'chg_ref_num',false);" name=KEY.change> <INPUT type=hidden name=SET.change> </TD>
<TD class=detailro vAlign=top colSpan=2 align=left>&nbsp; </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_5_4 onfocus="return detailFocus(this);" tabIndex=18 onchange="detailAutofill(this,'sdsc',false,'sym',false);" name=KEY.support_lev> <INPUT type=hidden name=SET.support_lev> </TD>
<TD vAlign=top align=left><INPUT style="BACKGROUND-COLOR: salmon; COLOR: black" value=00:53:02 readOnly size=8 name=timer> </TD></TR>
<TR vAlign=top>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_6_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for open date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_date_helper('main_form','SET.open_date');return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Open Date/Time</SPAN></A></TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_6_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for close date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_date_helper('main_form','SET.close_date');return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Close Date/Time</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Last Modified&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Total Activity Time&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD class=detailro vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_6_0 onfocus="return detailFocus(this);" tabIndex=19 onchange="internal_validate_date(this, 1, 1)" value="02/07/2014 12:28 pm" name=SET.open_date> <INPUT value=0 type=hidden name=SET.open_date_INT_DATE> </TD>
<TD class=detailro vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_6_1 onfocus="return detailFocus(this);" tabIndex=20 onchange="internal_validate_date(this, 1, 2)" name=SET.close_date> <INPUT value=0 type=hidden name=SET.close_date_INT_DATE> </TD>
<TD class=detailro vAlign=top colSpan=2 align=left>&nbsp; </TD>
<TD class=detailro vAlign=top align=left>00:00:00 </TD></TR></TBODY></TABLE>
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<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(1) href="javascript:void(0)"><IMG id=nbtab_1_crro_nb_right border=0 src="http:" width=8 height=17></A></TD></TR></TBODY></TABLE></TH></TR></TBODY></TABLE>
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<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(2) href="javascript:void(0)"><IMG id=nbtab_2_crro_nb_right border=0 src="http:" width=8 height=17></A></TD></TR></TBODY></TABLE></TH>
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<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(3) href="javascript:void(0)"><IMG id=nbtab_3_crro_nb_left border=0 src="" width=8 height=17></A></TD>
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<DIV style="DISPLAY: block; HEIGHT: auto; TOP: 490px; LEFT: 44px" id=nbtab_0_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
// 10/05/05 MJ2W - Remove Search button - Jose Zamith
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<SCRIPT language=JavaScript>
start_pdm_tab("Related Requests","");
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<DIV style="HEIGHT: auto" id=nbtab_1_crro_nb_div class=notebook>
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<TABLE class=tab>
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<TR vAlign=top>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_7_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for parent request';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('cr','KEY.parent','main_form','',0,'ref_num')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Parent Request</SPAN></A></TH>
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<TH class=labeltext vAlign=baseline align=left>Summary&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_7_0 onfocus="return detailFocus(this);" tabIndex=21 onchange="detailAutofill(this,'cr',false,'ref_num',false);" name=KEY.parent> <INPUT type=hidden name=SET.parent> </TD>
<TD class=detailro vAlign=top align=left>&nbsp; </TD>
<TD class=detailro vAlign=top align=left>&nbsp; </TD></TR>
<TR>
<TD>&nbsp;</TD></TR>
<TR>
<TH class=detailro align=left>Child Request(s)</TH>
<TH class=detailro align=left>Status</TH>
<TH class=detailro align=left>Summary</TH></TR></TBODY></TABLE>
<SCRIPT>end_pdm_tab("Related Requests");</SCRIPT>
<BR></DIV>
<SCRIPT language=JavaScript>
start_pdm_tab("Attachments","Yes");
</SCRIPT>

<DIV style="HEIGHT: auto" id=nbtab_2_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
switch ("cr") {
   case "cr":  var access = "2" - 0; break;
   case "iss": var access = "0" - 0; break;
   case "chg": var access = "2" - 0; break;
   default:    var access = 0;
}
var attmnt_menu = new ContextMenu("attmnt_menu");
attmnt_menu.addItem("View Document", "download_exec(self.attdata[self.lnkid])");
attmnt_menu.addItem("Show URL", "download_exec(self.attdata[self.lnkid],true)");
if ( access > 1 ) {
   attmnt_menu.addItem("Edit Attachment","edit_attmnt('cr:217699609',self.attdata[self.lnkid].id)");
   attmnt_menu.addItem("Delete Attachment","delete_attmnt('cr:217699609',self.attdata[self.lnkid].id)");
}
attmnt_menu.finish();
		
var lnkid = -1;
var attdata = new Array();

ImgBtnRow();
if (! _dtl.edit)
{
    var query_str = cfgCgi + "?SID=318570990+FID=2012775861" + 
		    "+OP=CREATE_NEW+FACTORY=attmnt+NEXT_PERSID=cr:217699609";
	query_str += "+attmnt_parent=" + "cr";
    ImgBtnCreate("btn201", msgtext(448), "browseWithURL('" + query_str + "')", true, 0);
}
else
{
    var query_str = cfgCgi + "?SID=318570990+FID=2012775861" + 
		    "+OP=CREATE_NEW+FACTORY=attmnt+KEEP.attmnt_for_edit=1";
	query_str += "+attmnt_parent=" + "cr";
    ImgBtnCreate("btn201", msgtext(448), "popupWithURL('" + query_str + "')", true, 0);
}
ImgBtnEndRow();

docWriteln("<TABLE ID=tbl201 CLASS=tab>");
docWriteln("<TR>");
docWriteln("<TH COLSPAN=6 class=detailro>Attachments</TH>");
docWriteln("</TR>");
docWriteln("<TR>");
docWriteln("<TH ALIGN=LEFT class=detailro>Repository</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Document</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Description</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Attached On</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Status</TH>");
docWriteln("</TR>");

docWriteln("</TABLE>");
</SCRIPT>

<DIV style="DISPLAY: none" id=attmnt_menu class=ctxMenu onmouseover=parent.contextMenuMouseOver(1) onmouseout=parent.contextMenuMouseOut(event,1)>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_0 class=ctxMenu onmouseover="return true;" onclick=parent.download_exec(self.attdata[self.lnkid]) href="/CAisd/html/empty.html"><U>V</U>iew Document</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_1 class=ctxMenu onmouseover="return true;" onclick=parent.download_exec(self.attdata[self.lnkid],true) href="/CAisd/html/empty.html"><U>S</U>how URL</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_2 class=ctxMenu onmouseover="return true;" onclick="parent.edit_attmnt('cr:217699609',self.attdata[self.lnkid].id)" href="/CAisd/html/empty.html"><U>E</U>dit Attachment</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_3 class=ctxMenu onmouseover="return true;" onclick="parent.delete_attmnt('cr:217699609',self.attdata[self.lnkid].id)" href="/CAisd/html/empty.html"><U>D</U>elete Attachment</A></TD></TR></TBODY></TABLE></DIV>
<CENTER>
<TABLE border=0>
<TBODY>
<TR>
<TD height=21 align=middle><A onblur=ImgBtnBlur(5); id=imgBtn5 onmouseup="return ImgBtnMouseUp(5);" onfocus=ImgBtnFocus(5); onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); onclick="return ImgBtnExecute(5);" href="JavaScript:void(0)" name=imgBtn5>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(5);" onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn5_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>A</U>ttach Document</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(5);" onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></CENTER>
<TABLE id=tbl201 class=tab>
<TBODY>
<TR>
<TH class=detailro colSpan=6>Attachments</TH></TR>
<TR>
<TH class=detailro align=left>Repository</TH>
<TH class=detailro align=left>Document</TH>
<TH class=detailro align=left>Description</TH>
<TH class=detailro align=left>Attached On</TH>
<TH class=detailro align=left>Status</TH></TR></TBODY></TABLE>
<SCRIPT>end_pdm_tab("Attachments");</SCRIPT>
<BR></DIV>
<SCRIPT language=JavaScript>
start_pdm_tab("Properties","");
</SCRIPT>

<DIV style="HEIGHT: auto" id=nbtab_3_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
docWriteln("<DIV ID=propertyDiv>");
detailStartRow("CLASS=tab");

detailRowHdr("Name");
detailRowHdr("Value");
detailRowHdr("Examples");
detailEndHdrRow();
var n = 0;


   detailNoProperties();


detailEndTable();
docWrite("</DIV>");
</SCRIPT>

<DIV id=propertyDiv>
<TABLE class=tab>
<TBODY>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline align=left>Name&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Value&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Examples&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD class=labeltext colSpan=3 align=middle>No properties are defined for this request area</TD></TR></TBODY></TABLE></DIV>
<SCRIPT>end_pdm_tab("Properties");</SCRIPT>
<BR></DIV><!-- must be in the main form --><INPUT type=hidden name=zvip>
<SCRIPT language=JavaScript>
endDetail();
</SCRIPT>
 </FORM>
<FORM method=post name=spell_form action=/protected/usd-cgi/pdmweb/pdmweb.exe?SID=318570990+FID=4758+OP=SPELLCHECK+HTMPL=spellcheck.htmpl+KEEP.form_name=main_form target=spell_form><INPUT type=hidden name=KEEP.evaltext><INPUT value=" " type=hidden name=KEEP.evallang><INPUT value=" " type=hidden name=KEEP.evalopts><INPUT value=" " type=hidden name=KEEP.evallexlist><INPUT type=hidden name=KEEP.control_name></FORM><!-- BEGIN analyst/std_footer.htmpl -->
<SCRIPT language=JavaScript>
if (typeof std_footer_setup != "undefined")
    std_footer_setup();
</SCRIPT>
</DIV></DIV>
<SCRIPT>
	var ahdtop = get_ahdtop();
	if (typeof ahdtop == "object" &&
	    typeof ahdtop.LoadingPopup == "object" &&
	    typeof ahdtop.LoadingPopup.name == "string" &&
	    ahdtop.LoadingPopup.name == "USD1391794118653")
		ahdtop.LoadingPopup = void(0);
</SCRIPT>
<!-- BEGIN analyst/std_footer_site.htmpl --><!-- END analyst/std_footer_site.htmpl --><!-- END analyst/std_footer.htmpl --></CENTER>
innertext
innertext
About Unicenter ServicePlus Service Desk...
Refresh
Help on Main Window...
Help on This Window...
Create New Request AM31719505
 
Save
Cancel
Profile Browser
Close-First Call



            Affected End User AssetPriority   Call Source   Active?   
         12345  <empty>EMAILFAXOTHERPHONETNGVOICE MAILWEB YES 
 Request Area AssigneeStatus   
         AcknowledgedAssignedBypassCancelledClosedClosed-First CallCSC FrozenCustomer FrozenIn WorkMonitorOpenPendingRe-AssignedRejectedResolvedRespondedVendor Frozen 
Reported By    GroupCharge Back ID    Call Back Date/Time
Thompson, Mark, W           <empty>In one dayIn two daysIn one weekOther... 
Summary    Resolution Code
   
Description   Spelling


 
Urgency    Change OrderExt Interface #    Service TypeTimer   
 12        
 Open Date/Time Close Date/TimeLast Modified   Total Activity Time   
      00:00:00 

1. Activities
2. Related Requests

3. Attachments
4. Properties


History
Created ByDateTypeDescription

 Parent RequestStatus   Summary   
      
 
Child Request(s)StatusSummary

View Document
Show URL
Edit Attachment
Delete Attachment
Attach Document


Attachments
RepositoryDocumentDescriptionAttached OnStatus

Name   Value   Examples   
No properties are defined for this request area

 
isdisabled
left
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
left
0
locationname
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
locationname
0
locationurl
locationurl
http://ndcusdwu.de-wil.csc.com/protected/usd-cgi/pdmweb/pdmweb.exe?SID=318570990+FID=7834+OP=CREATE_NEW+FACTORY=cr+KEEP.IsPopUp=1+KEEP.POPUP_NAME=USD1391794118653
menubar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
menubar
0
offline
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
offline
0
outertext
outertext
About Unicenter ServicePlus Service Desk...
Refresh
Help on Main Window...
Help on This Window...
Create New Request AM31719505
 
Save
Cancel
Profile Browser
Close-First Call



            Affected End User AssetPriority   Call Source   Active?   
         12345  <empty>EMAILFAXOTHERPHONETNGVOICE MAILWEB YES 
 Request Area AssigneeStatus   
         AcknowledgedAssignedBypassCancelledClosedClosed-First CallCSC FrozenCustomer FrozenIn WorkMonitorOpenPendingRe-AssignedRejectedResolvedRespondedVendor Frozen 
Reported By    GroupCharge Back ID    Call Back Date/Time
Thompson, Mark, W           <empty>In one dayIn two daysIn one weekOther... 
Summary    Resolution Code
   
Description   Spelling


 
Urgency    Change OrderExt Interface #    Service TypeTimer   
 12        
 Open Date/Time Close Date/TimeLast Modified   Total Activity Time   
      00:00:00 

1. Activities
2. Related Requests

3. Attachments
4. Properties


History
Created ByDateTypeDescription

 Parent RequestStatus   Summary   
      
 
Child Request(s)StatusSummary

View Document
Show URL
Edit Attachment
Delete Attachment
Attach Document


Attachments
RepositoryDocumentDescriptionAttached OnStatus

Name   Value   Examples   
No properties are defined for this request area

 
outerhtml
outerhtml

<BODY class=detailro><DIV style="DISPLAY: none" id=rClickMenu class=ctxMenu onmouseover=parent.contextMenuMouseOver(0) onmouseout=parent.contextMenuMouseOut(event,0)>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_0 class=ctxMenu onmouseover="return true;" onclick="parent.popup_window('about','help_about.htmpl',467,275,'ahdmenu=no,scrollbars=no,resizable=no')" href="/CAisd/html/empty.html"><U>A</U>bout Unicenter ServicePlus Service Desk...</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_1 class=ctxMenu onmouseover="return true;" onclick=parent.refreshForm() href="/CAisd/html/empty.html"><U>R</U>efresh</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_2 class=ctxMenu onmouseover="return true;" onclick="parent.help_on_form('home')" href="/CAisd/html/empty.html"><U>H</U>elp on Main Window...</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(0)><A ondragstart="return false;" id=ctx_0_3 class=ctxMenu onmouseover="return true;" onclick=parent.help_on_form(self.propFormName) href="/CAisd/html/empty.html">Help on <U>T</U>his Window...</A></TD></TR></TBODY></TABLE></DIV><!-- BEGIN analyst/std_head_site.htmpl --><!-- END analyst/std_head_site.htmpl --><!-- END analyst/std_head.htmpl -->
<SCRIPT>
cfgMachineName = "ndcusdw605";
argHumantouchLog = "";
argPersistentID = "cr:217699609";
argCstID = "177061855";
cfgDateFormat = "MM/DD/YYYY hh:mm a(am,pm)";
argRefNum = "AM31719505";
cfgUserAuth = "2";
cfgAccessNotify = "2";
argID = "0";
argChange = "";
cfgCgiReportScript = '/protected/usd-cgi/pdmweb/pdm_cgireport.exe';
rptName = new Array("crsum.rpt", "crdtl.rpt");
argSearchSqlClause = "id = 0";
formAsset = new Array("main_form","KEY.affected_resource");
formEnduser = new Array("main_form","customer");
prop_ref = "20.6.1.225|web:ndcusdw605:1|791CAA|1391663354|1";
cfgCheckAgtInAreaDef = ""; 
ZEN_PERSID = "";
var orig_assignee = "Thompson, Mark, W";
var orig_group = "";
var orig_assignee_id = "177061855";
var orig_customer_org = "";

</SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/arrow_button.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/change_cat.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/check_submit.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/convert_date.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/date_helper.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/detail_form.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/img_link.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/upload.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/webtab.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/update_lrel.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/val_type.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/timer.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/attevts.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/scripts/spellcheck.js"></SCRIPT>

<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/sitemods.js"></SCRIPT>

<SCRIPT language=JavaScript>
var w_name = get_popup_window_name("ci_window");

function EmailList() {

        //invoke showPrint function
	z_goto_zen(ZEN_PERSID,argPersistentID);
}
function loadActions()
{
   if ( _dtl.edit ) {
      save_initial_vals();
      StartTheTimer("main_form","timer");
      
   }
   show_notebook();
   
   
	// SDT 22046 get around IE 5.5 repaint problem by delaying call
   window.setTimeout('default_scratchpad()', 1000);
}

function default_scratchpad() {
	if ( _dtl.edit ) {
		load_from_scratchpad("0");
	}
}

function unloadActions()
{
   if ( _dtl.edit )
      unload_check();
   cancel_any_lrel_update();
}

// Gets the most recent values of the ticket
//	and sends them off to KT.
function do_kt_search() {

	// Fill the form elements with the most recent ticket info;
	//	applies only to editable tickets.
	// Also make grab for IDs in SET fields; these may not be there,
	//	but it will save KT from looking 'em up.  
	
	var fromArr = new Array();
	var i = 0;
	fromArr[i++] = ["KEY.category", "CATEGORY"];
	fromArr[i++] = ["KEY.affected_resource", "ITEM"];
	fromArr[i++] = ["SET.affected_resource", "SD_ASSET_ID"];
	
	var dOptField = cfgSearchStr;
	if (null == dOptField || "" == dOptField)
		dOptField = "description";
	fromArr[i++] = ["SET." + dOptField, "DESCRIPTION"];
	
	ci_update_fields(window, "main_form", "ci_search", fromArr);
	popupCiWindow(w_name ,"ci_search", "", 1);
}

var zcurrCustID="";

function zcustomerChanged(form_name, base_name, lname, fname, mname, cntID, caller_type ) {

if (zcurrCustID == cntID) 
return;
zcurrCustID=cntID;

var url;
url="SEARCH+FACTORY=cnt"
+"+KEEP.domset_name=RLIST_STATIC"
+"+QBE.EQ.id="+escape(cntID)
+"+KEEP.backfill_attr=z_vip"
+"+HTMPL=javascript:parent."+window.name+".zvipCallback";
upd_workframe(url);
if(curr_form_action==0) // =0 if customer selected from contact list; =6 if typed in
{
set_action_in_progress(ACTN_COMPLETE);
}
}

function zvipCallback(persid,value,rel_attr_val) {
if (value == 1) {
    alert("VIP Customer Alert");
}
}
function backfill_cnt_event( form_name, base_name, lname, fname, mname,
                             cntID, caller_type )
{
   if (_dtl.edit && !_dtl.skip_agt_check)
   {
	var f = void(0);
	var r = form_name.match(/main_form([0-9]*)/);
	if ( r != null ) {
	    if ( r[1].length == 0 )
		f = _dtl.form[0];
	    else
		f = _dtl.form[r[1]-0];
	}
	detailAgtCheck(f, base_name, cntID, prop_ref);
   }
   detailCntBackfill( form_name, base_name, lname, fname, mname,
                      cntID, caller_type );
if (base_name == "customer" && typeof cntID != "undefined" && cntID.length > 1)
{
zcustomerChanged(form_name, base_name, lname, fname, mname, cntID, caller_type);
}
}

function printForm() {

        //invoke showPrint function
	showPrint(argPersistentID);
}

function zautofill_pcat()
{

  f=document.main_form;
  g=f.elements["KEY.category"];
//  alert("g.value.length = "+g.value.length);

   if (g.value.length <= 9) {
	popup_search('pcat','KEY.category','main_form','',0,'sym');
   }
}

function zcopyorg2()
{
  setTimeout("zcopyorg()", 100);
}

// Code added by CA consultant to show VIP (notes) field

if (""=="1") {
  alert("VIP Customer Alert");
}


</SCRIPT>
<!-- BEGIN analyst/std_body.htmpl -->
<SCRIPT language=JavaScript src="/CAisd/scripts/std_body.js"></SCRIPT>

<SCRIPT language=JavaScript>
activateActionKeys();

if ("0" != "1")
{
if ( window.name != "content" &&
     window.name != "scoreboard" &&
     window.name != "cai_main" &&
     window.name != "page" )
{
   document.write("<IMG ALT='Unicenter ServicePlus Service Desk' BORDER='0' SRC='" + cfgCAISD)
   document.write("/img/product_banner.jpg' height='50' width='461'>")
}
}

</SCRIPT>
<A accessKey=A onfocus='altKeyPressed("A")' href="javascript:void(0)"></A><A accessKey=B onfocus='altKeyPressed("B")' href="javascript:void(0)"></A><A accessKey=C onfocus='altKeyPressed("C")' href="javascript:void(0)"></A><A accessKey=D onfocus='altKeyPressed("D")' href="javascript:void(0)"></A><A accessKey=E onfocus='altKeyPressed("E")' href="javascript:void(0)"></A><A accessKey=F onfocus='altKeyPressed("F")' href="javascript:void(0)"></A><A accessKey=G onfocus='altKeyPressed("G")' href="javascript:void(0)"></A><A accessKey=H onfocus='altKeyPressed("H")' href="javascript:void(0)"></A><A accessKey=I onfocus='altKeyPressed("I")' href="javascript:void(0)"></A><A accessKey=J onfocus='altKeyPressed("J")' href="javascript:void(0)"></A><A accessKey=K onfocus='altKeyPressed("K")' href="javascript:void(0)"></A><A accessKey=L onfocus='altKeyPressed("L")' href="javascript:void(0)"></A><A accessKey=M onfocus='altKeyPressed("M")' href="javascript:void(0)"></A><A accessKey=N onfocus='altKeyPressed("N")' href="javascript:void(0)"></A><A accessKey=O onfocus='altKeyPressed("O")' href="javascript:void(0)"></A><A accessKey=P onfocus='altKeyPressed("P")' href="javascript:void(0)"></A><A accessKey=Q onfocus='altKeyPressed("Q")' href="javascript:void(0)"></A><A accessKey=R onfocus='altKeyPressed("R")' href="javascript:void(0)"></A><A accessKey=S onfocus='altKeyPressed("S")' href="javascript:void(0)"></A><A accessKey=T onfocus='altKeyPressed("T")' href="javascript:void(0)"></A><A accessKey=U onfocus='altKeyPressed("U")' href="javascript:void(0)"></A><A accessKey=V onfocus='altKeyPressed("V")' href="javascript:void(0)"></A><A accessKey=W onfocus='altKeyPressed("W")' href="javascript:void(0)"></A><A accessKey=X onfocus='altKeyPressed("X")' href="javascript:void(0)"></A><A accessKey=Y onfocus='altKeyPressed("Y")' href="javascript:void(0)"></A><A accessKey=Z onfocus='altKeyPressed("Z")' href="javascript:void(0)"></A><A accessKey=0 onfocus='altKeyPressed("0")' href="javascript:void(0)"></A><A accessKey=1 onfocus='altKeyPressed("1")' href="javascript:void(0)"></A><A accessKey=2 onfocus='altKeyPressed("2")' href="javascript:void(0)"></A><A accessKey=3 onfocus='altKeyPressed("3")' href="javascript:void(0)"></A><A accessKey=4 onfocus='altKeyPressed("4")' href="javascript:void(0)"></A><A accessKey=5 onfocus='altKeyPressed("5")' href="javascript:void(0)"></A><A accessKey=6 onfocus='altKeyPressed("6")' href="javascript:void(0)"></A><A accessKey=7 onfocus='altKeyPressed("7")' href="javascript:void(0)"></A><A accessKey=8 onfocus='altKeyPressed("8")' href="javascript:void(0)"></A><A accessKey=9 onfocus='altKeyPressed("9")' href="javascript:void(0)"></A>
<SCRIPT language=JavaScript src="/CAisd/sitemods/scripts/CSC_CUSTOM/menubar.js"></SCRIPT>

<SCRIPT language=JavaScript>

var AlertMsg = '';

var ShowLockCancel = '';
if ( typeof DetailForm == "undefined" ||
     "" == "yes" )
   build_alertmsg();
if ((typeof show_header != "undefined") && 
    (show_header == 1) &&
    "" != "no")
{
    document.writeln("<CENTER>");
    if ( "0" != "0" && "0" != "" )
    {
        document.writeln(" <H1 CLASS='HiliteTitle'>" + form_title + "</H1>");
    }
    else
    {
    document.writeln("<H1>" + form_title + "</H1>");
    }
    document.writeln("</CENTER>");
    startScrollbar();
}
var argPopupName = "USD1391794118653";

    if ((typeof parent.content == "object") && 
        (parent.content.name == "content"))
    {
        alertmsg(272);
    }

</SCRIPT>

<CENTER>
<H1>Create New Request AM31719505</H1></CENTER>
<DIV style="WIDTH: 100%; OVERFLOW: auto" id=scrollbarDiv0><!-- BEGIN analyst/std_body_site.htmpl --><!-- END analyst/std_body_site.htmpl --><!-- END analyst/std_body.htmpl -->
<CENTER><INPUT value=orig_customer_org type=hidden name=SET.orig_cust_org>
<SCRIPT language=JavaScript>
//alert("");
if ( "" == ""){
_dtl = new DetailForm("cr","0","");
}
else{
_dtl = new DetailForm("cr","0","", "", "");
}

//
//if ( "" == "" ) {
//   ImgBtnEndRow();
//   ImgBtnRow();
//   ImgBtnCreate("btnchg",msgtext(440), "detailSave('NEW_CHANGE')", true, 0);
//}
//
ImgBtnCreate("PROFILE_BROWSER", msgtext(91), "edit_profile_browser(" +
             '"combo_name", document.main_form["customer_combo_name"].value)',
             false, 0);

ImgBtnCreate("CLOSE_FIRST_CALL", msgtext(1022), "zclose_first_call()", true, 0);








startDetail("", 1);


</SCRIPT>
 
<CENTER>
<TABLE border=0>
<TBODY>
<TR>
<TD height=21 align=middle><A onblur=ImgBtnBlur(0); id=imgBtn0 onmouseup="return ImgBtnMouseUp(0);" onfocus=ImgBtnFocus(0); onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); onclick="return ImgBtnExecute(0);" href="JavaScript:void(0)" name=imgBtn0>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn0_caption class=clsButtonEnabled vAlign=center width=92 noWrap align=middle><U>S</U>ave</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(0);" onmouseover="return ImgBtnMouseOver(0,this);" title=Save onmouseout="return ImgBtnMouseUp(0);" onmousedown=ImgBtnMouseDown(0); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(1); id=imgBtn1 onmouseup="return ImgBtnMouseUp(1);" onfocus=ImgBtnFocus(1); onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); onclick="return ImgBtnExecute(1);" href="JavaScript:void(0)" name=imgBtn1>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(1);" onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn1_caption class=clsButtonEnabled vAlign=center width=92 noWrap align=middle>Ca<U>n</U>cel</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(1);" onmouseover="return ImgBtnMouseOver(1,this);" title=Cancel onmouseout="return ImgBtnMouseUp(1);" onmousedown=ImgBtnMouseDown(1); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(2); id=imgBtn2 onmouseup="return ImgBtnMouseUp(2);" onfocus=ImgBtnFocus(2); onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); onclick="return ImgBtnExecute(2);" href="JavaScript:void(0)" name=imgBtn2>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(2);" onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif); COLOR: #000000" id=imgBtn2_caption class=clsButtonDisabled vAlign=center noWrap align=middle>Profile <U>B</U>rowser</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(2);" onmouseover="return ImgBtnMouseOver(2,this);" title="Profile Browser" onmouseout="return ImgBtnMouseUp(2);" onmousedown=ImgBtnMouseDown(2); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD>
<TD height=21 align=middle><A onblur=ImgBtnBlur(3); id=imgBtn3 onmouseup="return ImgBtnMouseUp(3);" onfocus=ImgBtnFocus(3); onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); onclick="return ImgBtnExecute(3);" href="JavaScript:void(0)" name=imgBtn3>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(3);" onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn3_caption class=clsButtonEnabled vAlign=center noWrap align=middle>Close-<U>F</U>irst Call</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(3);" onmouseover="return ImgBtnMouseOver(3,this);" title="Close-First Call" onmouseout="return ImgBtnMouseUp(3);" onmousedown=ImgBtnMouseDown(3); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></CENTER>
<TABLE style="DISPLAY: none" id=alertmsg class=alertmsg width="100%">
<TBODY>
<TR>
<TD id=alertmsgText></TD></TR></TBODY></TABLE>
<DIV style="WIDTH: 100%; HEIGHT: 659px; OVERFLOW: scroll" id=scrollbarDiv1>
<FORM style="DISPLAY: block" onsubmit="return check_submit();" method=post name=main_form action=/protected/usd-cgi/pdmweb/pdmweb.exe><INPUT value=1 type=hidden name=JEDIT> <INPUT value=318570990 type=hidden name=SID> <INPUT value=2012775861 type=hidden name=FID> <INPUT value=UPDATE type=hidden name=OP> <INPUT value=cr type=hidden name=FACTORY> <INPUT value=0 type=hidden name=SET.id> <A id=start onfocus=detailTabOff(-1) tabIndex=1 href="javascript:void(0)" name=start></A><A id=end onfocus=detailTabOff(1) tabIndex=1000 href="javascript:void(0)" name=end></A><INPUT value=0 type=hidden name=change_category> <INPUT id=SET.call_back_flag value=0 type=hidden name=SET.call_back_flag> <INPUT value=0 type=hidden name=priority_modified> <INPUT value=0 type=hidden name=status_modified> <INPUT type=hidden name=SET.orig_cust_org>
<SCRIPT language=JavaScript>


detailStartRow("CLASS=");



function zcopyorg()
{
//	if(document.main_form["SET.string3"].value=="")
//	{
		zframe0=document.getElementById('ziframe0');
		zID=escape(document.main_form.customer_combo_name.value);
		if(zID!=""){
		zframe0.src="/CAisd/pdmweb.exe?SID="+cfgSID+"+FID="+fid_generator()+"+OP=SEARCH+FACTORY=cnt+QBE.IN.combo_name="+zID+"+HTMPL=criframeorg.htmpl";	
		}
//	}
}

// document.write('<INPUT TYPE=hidden NAME="SET.string3">');
// document.write('<INPUT TYPE=hidden NAME="KEEP.string3">');

</SCRIPT>
 
<TABLE cellSpacing=5 cellPadding=1 width="90%">
<TBODY>
<TR vAlign=top><IFRAME id=ziframe0 height=0 marginHeight=0 border=0 src="javascript:false;" frameBorder=NO width="100%" name=ziframe0 marginWidth=0 scrolling=no></IFRAME>
<SCRIPT>




detailLookup("Affected End User","customer","cnt",1,20,
"1",
"",
"",
"yes",
"combo_name",
'',
"",

"",
"yes");




   
detailLookup("Asset","affected_resource","nr",1,20,
"0",
"",
"",
"yes",
"name",
'',
"",

"",
"yes");


detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailDropdown("Priority","priority","pri",1,20, 
"1",
"pri:501",
"2",

"yes",
"sym",
"4",
"",

"",
"no",
""
,"1","5","2","4","3","3","4","2","5","1");






detailDropdown("Call Source","created_via","intfc",1,20, 
"0",
"intfc:3554",
"3551",

"yes",
"sym",
"WEB",
"",

"",
"no",
""
,"EMAIL","3550","FAX","70000009","OTHER","70000006","PHONE","3551","TNG","3552","VOICE MAIL","70000011","WEB","3554");




///////////////// Move 'Active?' here
detailTextboxReadonly("Active?","active",1,
'YES', "");

/////////////////
detailStartRow("CLASS=");


     detailSetEventHandler("onChange=\"change_category_func('cr',null,'pcat')\"onBlur=\"change_category_func('cr',null,'pcat')\"");

detailHier("Request Area","category","pcat",2,48,
"1",
"",
"",
"no",
"sym",
'',
"",

"");


detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailLookup("Assignee","assignee","agt",2,20,
"0",
"cnt:177061855",
"177061855",
"yes",
"combo_name",
'Thompson, Mark, W',
"",

"",
"yes");

	
	detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailDropdown("Status","status","crs",1,20, 
"1",
"crs:5200",
"OP",

"yes",
"sym",
"Open",
"",

"",
"no",
""
,"Acknowledged","ACK","Assigned","AS","Bypass","BY","Cancelled","CN","Closed","CLO","Closed-First Call","CL","CSC Frozen","CF","Customer Frozen","FR","In Work","IW","Monitor","MO","Open","OP","Pending","PN","Re-Assigned","RA","Rejected","RJ","Resolved","RL","Responded","RP","Vendor Frozen","VF");






detailStartRow("CLASS=");

detailLookupReadonly("Reported By","log_agent",1,
"cnt:177061855",
"Thompson, Mark, W",
"yes");

detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailLookup("Group","group","grp",1,20,
"1",
"",
"",
"yes",
"combo_name",
'',
"",

"",
"yes");


detailTextbox("Charge Back ID","charge_back_id",2,1,20,
"0",
"12",
'',"no");

var cbDateCheck = 0;
if ( _dtl.edit)
    cbDateCheck = 1;
if ( "" != "" || ! _dtl.edit ) {
   detailDate("Call Back Date/Time","call_back_date",1,20,
"0",
"");

}
else {
   detailDateDropdown("Call Back Date/Time", "call_back_date", 1, 20,
                      "0",
                      "SET.call_back_flag",
                      86400, msgtext(287),   // In one day
                      172800, msgtext(288),  // In two days
                      604800, msgtext(289)); // In one week
}


detailStartRow("CLASS=");


detailTextbox("Summary","summary",4,1,60,
"0",
"240",
'',"no");

detailSetEventHandler("onBlur=\"detailSyncEditForms(this)\"");

detailHier("Resolution Code","rootcause","rc",1,30,
"0",
"",
"",
"yes",
"sym",
'',
"",

"");



detailStartRow("CLASS=");



detailTextbox("Description","description",5,4,107,
"1",
"1000",
'',"yes");


detailStartRow("CLASS=");


detailDropdown("Urgency","impact","imp",1,20, 
"1",
"imp:1605",
"0",

"yes",
"sym",
"2",
"",

"",
"no",
""
,"1","5","2","0");





detailLookup("Change Order","change","chg",1,20,
"0",
"",
"",
"yes",
"chg_ref_num",
'',
"",

"",
"yes");


detailTextboxReadonly("Ext Interface #","string5",2,
' ', "");


detailDropdown("Service Type","support_lev","sdsc",1,20, 
"0",
"",
"",

"yes",
"sym",
"",
"",

"",
"no",
"",
"");



if ( _dtl.edit ) {
   detailRowHdr("Timer");
   detailSetRowData("<INPUT TYPE=text NAME='timer' VALUE='' SIZE=8 READONLY>");
}

detailStartRow("CLASS=");

detailDate("Open Date/Time","open_date",1,20,
"1",
"1391794080");

detailDate("Close Date/Time","close_date",1,20,
"0",
"");
 
detailDateReadonly("Last Modified","last_mod_dt",2,"");

detailTextboxReadonly("Total Activity Time","time_spent_sum",1,
'00:00:00', "");


detailEndTable();
</SCRIPT>

<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_0_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for affected end user';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'cnt','customer',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Affected End User</SPAN></A></TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_0_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for asset';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('nr','KEY.affected_resource','main_form','',0,'name')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Asset</SPAN></A></TH>
<TH class=requiredlabeltext vAlign=baseline align=left>Priority&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Call Source&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Active?&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_0_0 onfocus="return detailFocus(this);" tabIndex=2 onchange="detailAutofill(this,'cnt',true,'combo_name',false);" name=customer_combo_name> <INPUT type=hidden name=KEY.customer> <INPUT type=hidden name=customer_lname> <INPUT type=hidden name=customer_fname> <INPUT type=hidden name=customer_mname> <INPUT type=hidden name=SET.customer> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_0_1 onfocus="return detailFocus(this);" tabIndex=3 onchange="detailAutofill(this,'nr',false,'name',false);" name=KEY.affected_resource> <INPUT type=hidden name=SET.affected_resource> </TD>
<TD vAlign=top align=left><SELECT onblur=detailBlur(this);detailSyncEditForms(this) id=df_0_2 onfocus="return detailFocus(this);" tabIndex=4 name=SET.priority> <OPTION value=5>1<OPTION value=4>2<OPTION value=3>3<OPTION selected value=2>4<OPTION value=1>5</OPTION></SELECT> </TD>
<TD vAlign=top align=left><SELECT onblur="return detailBlur(this);" id=df_0_3 onfocus="return detailFocus(this);" tabIndex=5 name=SET.created_via> <OPTION value="">&lt;empty&gt;<OPTION value=3550>EMAIL<OPTION value=70000009>FAX<OPTION value=70000006>OTHER<OPTION selected value=3551>PHONE<OPTION value=3552>TNG<OPTION value=70000011>VOICE MAIL<OPTION value=3554>WEB</OPTION></SELECT> </TD>
<TD class=detailro vAlign=top align=left>YES </TD></TR>
<TR vAlign=top>
<TH vAlign=center colSpan=2 align=left><A onblur="return detailBlur(this);" id=dflnk_1_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for request area';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('pcat','KEY.category','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Request Area</SPAN></A></TH>
<TH vAlign=center colSpan=2 align=left><A onblur="return detailBlur(this);" id=dflnk_1_2 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for assignee';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'agt','assignee',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Assignee</SPAN></A></TH>
<TH class=requiredlabeltext vAlign=baseline align=left>Status&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top colSpan=2 align=left><INPUT onblur="detailBlur(this);change_category_func('cr',null,'pcat')" id=df_1_0 onfocus="return detailFocus(this);" tabIndex=6 onchange="detailClearSetField(this);change_category_func('cr',null,'pcat')" size=48 name=KEY.category> <INPUT type=hidden name=SET.category> </TD>
<TD vAlign=top colSpan=2 align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_1_2 onfocus="return detailFocus(this);" tabIndex=7 onchange="detailAutofill(this,'agt',true,'combo_name',false);" value="Thompson, Mark, W" name=assignee_combo_name> <INPUT type=hidden name=KEY.assignee> <INPUT type=hidden name=assignee_lname> <INPUT type=hidden name=assignee_fname> <INPUT type=hidden name=assignee_mname> <INPUT value=177061855 type=hidden name=SET.assignee> </TD>
<TD vAlign=top align=left><SELECT onblur=detailBlur(this);detailSyncEditForms(this) id=df_1_4 onfocus="return detailFocus(this);" tabIndex=8 name=SET.status> <OPTION value=ACK>Acknowledged<OPTION value=AS>Assigned<OPTION value=BY>Bypass<OPTION value=CN>Cancelled<OPTION value=CLO>Closed<OPTION value=CL>Closed-First Call<OPTION value=CF>CSC Frozen<OPTION value=FR>Customer Frozen<OPTION value=IW>In Work<OPTION value=MO>Monitor<OPTION selected value=OP>Open<OPTION value=PN>Pending<OPTION value=RA>Re-Assigned<OPTION value=RJ>Rejected<OPTION value=RL>Resolved<OPTION value=RP>Responded<OPTION value=VF>Vendor Frozen</OPTION></SELECT> </TD></TR>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline align=left>Reported By&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_2_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for group';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="fill_name_fields(_dtl.form[0],'grp','group',true)" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Group</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Charge Back ID&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_2_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for call back date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', true);return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Call Back Date/Time</SPAN></A></TH></TR>
<TR>
<TD vAlign=top align=left><A onblur="return detailBlur(this);" id=df_2_0 onfocus="return detailFocus(this);" tabIndex=9 href='javascript:showDetailWithPersid("cnt:177061855")'>Thompson, Mark, W</A> </TD>
<TD vAlign=top align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_2_1 onfocus="return detailFocus(this);" tabIndex=10 onchange="detailAutofill(this,'grp',true,'combo_name',false);" name=group_combo_name> <INPUT type=hidden name=KEY.group> <INPUT type=hidden name=group_lname> <INPUT type=hidden name=group_fname> <INPUT type=hidden name=group_mname> <INPUT type=hidden name=SET.group> </TD>
<TD vAlign=top colSpan=2 align=left><INPUT onblur="return detailBlur(this);" id=df_2_2 onfocus="return detailFocus(this);" tabIndex=11 maxLength=12 name=SET.charge_back_id> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" style="DISPLAY: none" id=df_2_4_hdn onfocus="return detailFocus(this);" tabIndex=12 onchange="internal_validate_date(this, 1, 0)" name=SET.call_back_date> <INPUT value=0 type=hidden name=SET.call_back_date_INT_DATE> <SELECT onblur="detailBlur(this);detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', false);return false;" style="WIDTH: 200px" id=df_2_4 onfocus="return detailFocus(this);" tabIndex=12 onclick="_dtl.lastKeycode=0;detailSwitchDateToText('df_2_4','SET.call_back_date','SET.call_back_flag', false);"> <OPTION selected value=0>&lt;empty&gt;<OPTION value=86400>In one day<OPTION value=172800>In two days<OPTION value=604800>In one week<OPTION value=other>Other...</OPTION></SELECT> </TD></TR>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline colSpan=4 align=left>Summary&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_3_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for resolution code';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('rc','KEY.rootcause','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Resolution Code</SPAN></A></TH></TR>
<TR>
<TD vAlign=top colSpan=4 align=left><INPUT onblur="return detailBlur(this);" id=df_3_0 onfocus="return detailFocus(this);" tabIndex=13 maxLength=240 size=60 name=SET.summary> </TD>
<TD vAlign=top align=left><INPUT onblur=detailBlur(this);detailSyncEditForms(this) id=df_3_4 onfocus="return detailFocus(this);" tabIndex=14 onchange="detailAutofill(this,'rc',false,'sym',false);" size=30 name=KEY.rootcause> <INPUT type=hidden name=SET.rootcause> </TD></TR>
<TR vAlign=top>
<TH colSpan=5 align=left>
<TABLE>
<TBODY>
<TR>
<TH class=requiredlabeltext vAlign=center colSpan=5 align=left>Description&nbsp;&nbsp;&nbsp;</TH>
<TH><A onblur=ImgBtnBlur(4); id=imgBtn4 onmouseup="return ImgBtnMouseUp(4);" onfocus=ImgBtnFocus(4); onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); onclick="return ImgBtnExecute(4);" href="JavaScript:void(0)" name=imgBtn4>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(4);" onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn4_caption class=clsButtonEnabled vAlign=center noWrap align=middle>S<U>p</U>elling</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(4);" onmouseover="return ImgBtnMouseOver(4,this);" title=Spelling onmouseout="return ImgBtnMouseUp(4);" onmousedown=ImgBtnMouseDown(4); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TH></TR></TBODY></TABLE></TH></TR>
<TR>
<TD vAlign=top colSpan=5 align=left><TEXTAREA onblur="return detailBlur(this);" id=df_4_0 onfocus="return detailFocus(this);" tabIndex=15 rows=4 cols=107 name=SET.description></TEXTAREA> </TD></TR>
<TR vAlign=top>
<TH class=requiredlabeltext vAlign=baseline align=left>Urgency&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_5_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for change order';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('chg','KEY.change','main_form','',0,'chg_ref_num')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Change Order</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Ext Interface #&nbsp;&nbsp;&nbsp;</TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_5_4 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for service type';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('sdsc','KEY.support_lev','main_form','',0,'sym')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Service Type</SPAN></A></TH>
<TH class=labeltext vAlign=baseline align=left>Timer&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><SELECT onblur="return detailBlur(this);" id=df_5_0 onfocus="return detailFocus(this);" tabIndex=16 name=SET.impact> <OPTION value=5>1<OPTION selected value=0>2</OPTION></SELECT> </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_5_1 onfocus="return detailFocus(this);" tabIndex=17 onchange="detailAutofill(this,'chg',false,'chg_ref_num',false);" name=KEY.change> <INPUT type=hidden name=SET.change> </TD>
<TD class=detailro vAlign=top colSpan=2 align=left>&nbsp; </TD>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_5_4 onfocus="return detailFocus(this);" tabIndex=18 onchange="detailAutofill(this,'sdsc',false,'sym',false);" name=KEY.support_lev> <INPUT type=hidden name=SET.support_lev> </TD>
<TD vAlign=top align=left><INPUT style="BACKGROUND-COLOR: salmon; COLOR: black" value=00:53:02 readOnly size=8 name=timer> </TD></TR>
<TR vAlign=top>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_6_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for open date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_date_helper('main_form','SET.open_date');return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=requiredlabeltext>Open Date/Time</SPAN></A></TH>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_6_1 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup date helper for close date/time';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_date_helper('main_form','SET.close_date');return false;" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup_cal.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Close Date/Time</SPAN></A></TH>
<TH class=labeltext vAlign=baseline colSpan=2 align=left>Last Modified&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Total Activity Time&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD class=detailro vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_6_0 onfocus="return detailFocus(this);" tabIndex=19 onchange="internal_validate_date(this, 1, 1)" value="02/07/2014 12:28 pm" name=SET.open_date> <INPUT value=0 type=hidden name=SET.open_date_INT_DATE> </TD>
<TD class=detailro vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_6_1 onfocus="return detailFocus(this);" tabIndex=20 onchange="internal_validate_date(this, 1, 2)" name=SET.close_date> <INPUT value=0 type=hidden name=SET.close_date_INT_DATE> </TD>
<TD class=detailro vAlign=top colSpan=2 align=left>&nbsp; </TD>
<TD class=detailro vAlign=top align=left>00:00:00 </TD></TR></TBODY></TABLE>
<SCRIPT language=JavaScript>start_notebook('crro_nb','',230);</SCRIPT>

<DIV id=nb_crro_nb_ixdiv>
<TABLE style="TOP: 467px; LEFT: 44px" class=notebook valign="bottom" cellspacing="0">
<TBODY>
<TR>
<TH id=nbtab_0_crro_nb_hdr>
<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%">
<TBODY>
<TR>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(0) href="javascript:void(0)"><IMG id=nbtab_0_crro_nb_left border=0 src="/CAisd/img/selected_left.gif" width=8 height=17></A></TD>
<TD style="BACKGROUND: url(/CAisd/img/selected_middle.gif); HEIGHT: 17px" id=nbtab_0_crro_nb_middle align=middle BORDER="0"><A id=nbtab_0_crro_nb_text class=tab tabIndex=2001 onclick=show_tab_src(0) href="javascript:void(0)"><U>1</U>. Activities</A></TD>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(0) href="javascript:void(0)"><IMG id=nbtab_0_crro_nb_right border=0 src="/CAisd/img/selected_right.gif" width=8 height=17></A></TD></TR></TBODY></TABLE></TH>
<TH id=nbtab_1_crro_nb_hdr>
<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%">
<TBODY>
<TR>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(1) href="javascript:void(0)"><IMG id=nbtab_1_crro_nb_left border=0 src="http:" width=8 height=17></A></TD>
<TD style="BACKGROUND: url(http:); HEIGHT: 17px" id=nbtab_1_crro_nb_middle align=middle BORDER="0"><A id=nbtab_1_crro_nb_text class=tabUnselected tabIndex=2002 onclick=show_tab_src(1) href="javascript:void(0)"><U>2</U>. Related Requests</A></TD>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(1) href="javascript:void(0)"><IMG id=nbtab_1_crro_nb_right border=0 src="http:" width=8 height=17></A></TD></TR></TBODY></TABLE></TH></TR></TBODY></TABLE>
<TABLE style="TOP: 444px; LEFT: 44px" class=notebook valign="bottom" cellspacing="0">
<TBODY>
<TR>
<TH id=nbtab_2_crro_nb_hdr>
<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%">
<TBODY>
<TR>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(2) href="javascript:void(0)"><IMG id=nbtab_2_crro_nb_left border=0 src="http:" width=8 height=17></A></TD>
<TD style="BACKGROUND: url(http:); HEIGHT: 17px" id=nbtab_2_crro_nb_middle align=middle BORDER="0"><A id=nbtab_2_crro_nb_text class=tabUnselected tabIndex=2003 onclick=show_tab_src(2) href="javascript:void(0)"><U>3</U>. Attachments</A></TD>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(2) href="javascript:void(0)"><IMG id=nbtab_2_crro_nb_right border=0 src="http:" width=8 height=17></A></TD></TR></TBODY></TABLE></TH>
<TH id=nbtab_3_crro_nb_hdr>
<TABLE border=0 cellSpacing=0 cellPadding=0 width="100%">
<TBODY>
<TR>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(3) href="javascript:void(0)"><IMG id=nbtab_3_crro_nb_left border=0 src="http:" width=8 height=17></A></TD>
<TD style="BACKGROUND: url(http:); HEIGHT: 17px" id=nbtab_3_crro_nb_middle align=middle BORDER="0"><A id=nbtab_3_crro_nb_text class=tabUnselected tabIndex=2004 onclick=show_tab_src(3) href="javascript:void(0)"><U>4</U>. Properties</A></TD>
<TD vAlign=top width=8><A style="WIDTH: 100%" class=tab tabIndex=0 onclick=show_tab_src(3) href="javascript:void(0)"><IMG id=nbtab_3_crro_nb_right border=0 src="http:" width=8 height=17></A></TD></TR></TBODY></TABLE></TH></TR></TBODY></TABLE></DIV><A onfocus=nbTabOff(-1) tabIndex=2000 href="javascript:void(0)"></A><A onfocus=nbTabOff(1) tabIndex=2099 href="javascript:void(0)"></A>
<SCRIPT language=JavaScript>
start_pdm_tab("Activities","");
</SCRIPT>

<DIV style="DISPLAY: block; HEIGHT: auto; TOP: 490px; LEFT: 44px" id=nbtab_0_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
// 10/05/05 MJ2W - Remove Search button - Jose Zamith
//ImgBtnRow();
//ImgBtnCreate("btn101", msgtext(450), "search_alg(this.form, 'cr:217699609')", true, 0);
ImgBtnEndRow();
docWriteln("<TABLE ID=tbl101 CLASS=tab>");
docWriteln("<TR>");
docWriteln("<TH COLSPAN=6 class=detailro>History</TH>");
docWriteln("</TR>");
docWriteln("<TR>");
docWriteln("<TH ALIGN=LEFT class=detailro>Created By</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Date</TH>");
// 10/12/05 MJ2W - Remove Search button - Jose Zamith
// docWriteln("<TH ALIGN=LEFT class=detailro>Time Spent</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Type</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Description</TH>");
docWriteln("</TR>");



docWriteln("</TABLE>");
</SCRIPT>

<TABLE id=tbl101 class=tab>
<TBODY>
<TR>
<TH class=detailro colSpan=6>History</TH></TR>
<TR>
<TH class=detailro align=left>Created By</TH>
<TH class=detailro align=left>Date</TH>
<TH class=detailro align=left>Type</TH>
<TH class=detailro align=left>Description</TH></TR></TBODY></TABLE>
<SCRIPT>end_pdm_tab("Activities");</SCRIPT>
<BR></DIV>
<SCRIPT language=JavaScript>
start_pdm_tab("Related Requests","");
</SCRIPT>

<DIV style="HEIGHT: auto" id=nbtab_1_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
if (typeof argID != "number")
	argID = Number("0");
if (isNaN(argID) == false && argID != 0)
{


ImgBtnRow();
if (propIsITIL) {
   ImgBtnCreate("UPDATE_CHILDREN", msgtext(426), "update_child('cr', 'cr:217699609', 'children', 'cr', 'parent', 'Requests', 'Request AM31719505<BR>Children')", true, 0);
}else {
   ImgBtnCreate("UPDATE_CHILD",msgtext(427), "update_child('cr', 'cr:217699609', 'children', 'cr', 'parent', 'Requests', 'Request AM31719505<BR>Children')", true, 0);
}
ImgBtnEndRow();

}
</SCRIPT>

<SCRIPT language=JavaScript>
detailStartRow("CLASS=tab");
if (propIsITIL)
   
detailLookup("Parent","parent","cr",1,20,
"0",
"",
"",
"yes",
"ref_num",
'',
"",

"",
"yes");

else
   
detailLookup("Parent Request","parent","cr",1,20,
"0",
"",
"",
"yes",
"ref_num",
'',
"",

"",
"yes");

detailTextboxReadonly("Status","parent.status",1,
' ', "");

detailTextboxReadonly("Summary","parent.summary",1,
' ', "");

detailEndRow();
docWriteln("<TR>");
docWriteln("<TD>&nbsp;</TD>");
docWriteln("</TR>");
docWriteln("<TR>");
if (propIsITIL)
   docWriteln("<TH ALIGN=LEFT class=detailro>Children</TH>");
else
   docWriteln("<TH ALIGN=LEFT class=detailro>Child Request(s)</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Status</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Summary</TH>");
docWriteln("</TR>");

detailEndTable();
</SCRIPT>

<TABLE class=tab>
<TBODY>
<TR vAlign=top>
<TH vAlign=center align=left><A onblur="return detailBlur(this);" id=dflnk_7_0 class=lookup onfocus="return detailFocus(this);" onmouseover="window.status='Popup search window for parent request';return true" tabIndex=0 onmouseout="window.status=window.defaultStatus;return true" onclick="popup_search('cr','KEY.parent','main_form','',0,'ref_num')" href="javascript:void(0)"><IMG style="VERTICAL-ALIGN: middle" border=0 src="/CAisd/img/lookup.gif" width=12 height=12>&nbsp;<SPAN class=lookup>Parent Request</SPAN></A></TH>
<TH class=labeltext vAlign=baseline align=left>Status&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Summary&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD vAlign=top align=left><INPUT onblur="return detailBlur(this);" id=df_7_0 onfocus="return detailFocus(this);" tabIndex=21 onchange="detailAutofill(this,'cr',false,'ref_num',false);" name=KEY.parent> <INPUT type=hidden name=SET.parent> </TD>
<TD class=detailro vAlign=top align=left>&nbsp; </TD>
<TD class=detailro vAlign=top align=left>&nbsp; </TD></TR>
<TR>
<TD>&nbsp;</TD></TR>
<TR>
<TH class=detailro align=left>Child Request(s)</TH>
<TH class=detailro align=left>Status</TH>
<TH class=detailro align=left>Summary</TH></TR></TBODY></TABLE>
<SCRIPT>end_pdm_tab("Related Requests");</SCRIPT>
<BR></DIV>
<SCRIPT language=JavaScript>
start_pdm_tab("Attachments","Yes");
</SCRIPT>

<DIV style="HEIGHT: auto" id=nbtab_2_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
switch ("cr") {
   case "cr":  var access = "2" - 0; break;
   case "iss": var access = "0" - 0; break;
   case "chg": var access = "2" - 0; break;
   default:    var access = 0;
}
var attmnt_menu = new ContextMenu("attmnt_menu");
attmnt_menu.addItem("View Document", "download_exec(self.attdata[self.lnkid])");
attmnt_menu.addItem("Show URL", "download_exec(self.attdata[self.lnkid],true)");
if ( access > 1 ) {
   attmnt_menu.addItem("Edit Attachment","edit_attmnt('cr:217699609',self.attdata[self.lnkid].id)");
   attmnt_menu.addItem("Delete Attachment","delete_attmnt('cr:217699609',self.attdata[self.lnkid].id)");
}
attmnt_menu.finish();
		
var lnkid = -1;
var attdata = new Array();

ImgBtnRow();
if (! _dtl.edit)
{
    var query_str = cfgCgi + "?SID=318570990+FID=2012775861" + 
		    "+OP=CREATE_NEW+FACTORY=attmnt+NEXT_PERSID=cr:217699609";
	query_str += "+attmnt_parent=" + "cr";
    ImgBtnCreate("btn201", msgtext(448), "browseWithURL('" + query_str + "')", true, 0);
}
else
{
    var query_str = cfgCgi + "?SID=318570990+FID=2012775861" + 
		    "+OP=CREATE_NEW+FACTORY=attmnt+KEEP.attmnt_for_edit=1";
	query_str += "+attmnt_parent=" + "cr";
    ImgBtnCreate("btn201", msgtext(448), "popupWithURL('" + query_str + "')", true, 0);
}
ImgBtnEndRow();

docWriteln("<TABLE ID=tbl201 CLASS=tab>");
docWriteln("<TR>");
docWriteln("<TH COLSPAN=6 class=detailro>Attachments</TH>");
docWriteln("</TR>");
docWriteln("<TR>");
docWriteln("<TH ALIGN=LEFT class=detailro>Repository</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Document</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Description</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Attached On</TH>");
docWriteln("<TH ALIGN=LEFT class=detailro>Status</TH>");
docWriteln("</TR>");

docWriteln("</TABLE>");
</SCRIPT>

<DIV style="DISPLAY: none" id=attmnt_menu class=ctxMenu onmouseover=parent.contextMenuMouseOver(1) onmouseout=parent.contextMenuMouseOut(event,1)>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_0 class=ctxMenu onmouseover="return true;" onclick=parent.download_exec(self.attdata[self.lnkid]) href="/CAisd/html/empty.html"><U>V</U>iew Document</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_1 class=ctxMenu onmouseover="return true;" onclick=parent.download_exec(self.attdata[self.lnkid],true) href="/CAisd/html/empty.html"><U>S</U>how URL</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_2 class=ctxMenu onmouseover="return true;" onclick="parent.edit_attmnt('cr:217699609',self.attdata[self.lnkid].id)" href="/CAisd/html/empty.html"><U>E</U>dit Attachment</A></TD></TR>
<TR>
<TD onmouseover=parent.contextMenuMouseOver(1)><A ondragstart="return false;" id=ctx_1_3 class=ctxMenu onmouseover="return true;" onclick="parent.delete_attmnt('cr:217699609',self.attdata[self.lnkid].id)" href="/CAisd/html/empty.html"><U>D</U>elete Attachment</A></TD></TR></TBODY></TABLE></DIV>
<CENTER>
<TABLE border=0>
<TBODY>
<TR>
<TD height=21 align=middle><A onblur=ImgBtnBlur(5); id=imgBtn5 onmouseup="return ImgBtnMouseUp(5);" onfocus=ImgBtnFocus(5); onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); onclick="return ImgBtnExecute(5);" href="JavaScript:void(0)" name=imgBtn5>
<TABLE border=0 cellSpacing=0 cellPadding=0>
<TBODY>
<TR>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(5);" onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); border=0 src="/CAisd/img/button_left.gif" width=10 height=21></TD>
<TD style="BACKGROUND: url(/CAisd/img/button_middle.gif)" id=imgBtn5_caption class=clsButtonEnabled vAlign=center noWrap align=middle><U>A</U>ttach Document</TD>
<TD height=21 vAlign=center><IMG onmouseup="return ImgBtnMouseUp(5);" onmouseover="return ImgBtnMouseOver(5,this);" title="Attach Document" onmouseout="return ImgBtnMouseUp(5);" onmousedown=ImgBtnMouseDown(5); border=0 src="/CAisd/img/button_right.gif" width=10 height=21></TD></TR></TBODY></TABLE></A></TD></TR></TBODY></TABLE></CENTER>
<TABLE id=tbl201 class=tab>
<TBODY>
<TR>
<TH class=detailro colSpan=6>Attachments</TH></TR>
<TR>
<TH class=detailro align=left>Repository</TH>
<TH class=detailro align=left>Document</TH>
<TH class=detailro align=left>Description</TH>
<TH class=detailro align=left>Attached On</TH>
<TH class=detailro align=left>Status</TH></TR></TBODY></TABLE>
<SCRIPT>end_pdm_tab("Attachments");</SCRIPT>
<BR></DIV>
<SCRIPT language=JavaScript>
start_pdm_tab("Properties","");
</SCRIPT>

<DIV style="HEIGHT: auto" id=nbtab_3_crro_nb_div class=notebook>
<SCRIPT language=JavaScript>
docWriteln("<DIV ID=propertyDiv>");
detailStartRow("CLASS=tab");

detailRowHdr("Name");
detailRowHdr("Value");
detailRowHdr("Examples");
detailEndHdrRow();
var n = 0;


   detailNoProperties();


detailEndTable();
docWrite("</DIV>");
</SCRIPT>

<DIV id=propertyDiv>
<TABLE class=tab>
<TBODY>
<TR vAlign=top>
<TH class=labeltext vAlign=baseline align=left>Name&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Value&nbsp;&nbsp;&nbsp;</TH>
<TH class=labeltext vAlign=baseline align=left>Examples&nbsp;&nbsp;&nbsp;</TH></TR>
<TR>
<TD class=labeltext colSpan=3 align=middle>No properties are defined for this request area</TD></TR></TBODY></TABLE></DIV>
<SCRIPT>end_pdm_tab("Properties");</SCRIPT>
<BR></DIV><!-- must be in the main form --><INPUT type=hidden name=zvip>
<SCRIPT language=JavaScript>
endDetail();
</SCRIPT>
 </FORM>
<FORM method=post name=spell_form action=/protected/usd-cgi/pdmweb/pdmweb.exe?SID=318570990+FID=4758+OP=SPELLCHECK+HTMPL=spellcheck.htmpl+KEEP.form_name=main_form target=spell_form><INPUT type=hidden name=KEEP.evaltext><INPUT value=" " type=hidden name=KEEP.evallang><INPUT value=" " type=hidden name=KEEP.evalopts><INPUT value=" " type=hidden name=KEEP.evallexlist><INPUT type=hidden name=KEEP.control_name></FORM><!-- BEGIN analyst/std_footer.htmpl -->
<SCRIPT language=JavaScript>
if (typeof std_footer_setup != "undefined")
    std_footer_setup();
</SCRIPT>
</DIV></DIV>
<SCRIPT>
	var ahdtop = get_ahdtop();
	if (typeof ahdtop == "object" &&
	    typeof ahdtop.LoadingPopup == "object" &&
	    typeof ahdtop.LoadingPopup.name == "string" &&
	    ahdtop.LoadingPopup.name == "USD1391794118653")
		ahdtop.LoadingPopup = void(0);
</SCRIPT>
<!-- BEGIN analyst/std_footer_site.htmpl --><!-- END analyst/std_footer_site.htmpl --><!-- END analyst/std_footer.htmpl --></CENTER></BODY>
readystate
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
readystate
0
referrer
referrer
http:
resizable
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
resizable
0
screenx
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screenx
0
screeny
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
screeny
0
silent
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
silent
0
statusbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statusbar
0
statustext
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
statustext
0
theatermode
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
theatermode
0
title
title
Create New Request AM31719505 - Unicenter ServicePlus Service Desk
toolbar
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
toolbar
0
top
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
top
0
visible
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
visible
0
width
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
width
0
uniqueid
--> IE.au3 V2.4-0 Error from function _IEPropertyGet, $_IEStatus_InvalidObjectType
uniqueid
0


+>13:21:43 AutoIT3.exe ended.rc:0
>Exit code: 0    Time: 4.895